MGR - INTAKE SVCS

Responsibilities

At Old Vineyard Behavioral Health Services, we are helping to create brighter, healthier futures for our patients and their families. We are the Piedmont Triad's only private psychiatric hospital meeting the chemical dependency illnesses and behavioral healthcare needs of those in our community. Our 164-bed inpatient services for adolescents through senior adulthood offers comprehensive and individual assessments, psychiatric evaluation and medication stabilization, daily group therapy and personalized aftercare planning. We also offer a Partial Hospitalization and Intensive Outpatient Treatment Program to ensure the continuum of care for our patients.

Old Vineyard is accredited by The Joint Commission and certified by the Centers for Medicare and Medicaid Services.

We are passionate about our work and are looking for individuals who share in this passion. We are currently seeking a Intake Services Manager to join our talented and caring team. Our ideal candidate will possess strong multitasking skills, the ability to provide leadership to a group of professional staff, the ability to provide compassionate and competent care to a diverse patient population, must be able to build and maintain positive professional relationships with all hospital staff and patients, as well as demonstrate professional, effective communication skills.

Position Summary:

• Manages daily workflow and provides oversight and guidance to department staff.
• Provides support to department staff with interpretation of hospital and/or department policy.
• Assists department staff with questions about patient referals.
• Assists department staff with challenging patient admissions.
• Demonstrates leadership in organizing the delivery of patient care in an acute psychiatric setting for patients experiencing a wide range of psychiatric conditions.
• Provides telephonic and in-person risk assessment and crisis intervention for new patients.
• Assists the accepting physician by providing clinical assessments, including the history of presenting illness, family dynamics and supporting psychosocial information.
• Is the initial contact for referral sources and potential patients.
• Coordinates the referral and intake process of new patients to the hospital to include insurance pre-certification as appropriate.
• Documents pertinent information accurately, timely and legibly.
• Attends mandatory in-services and/or completes required web-based training.
• Demonstrates respect and tolerance for all patients without regard to age, gender, race, national origin, disability status, religion and/or lifestyle choice(s).

Qualifications

Education:

Master's degree in Social Work, Counseling or related field.

Experience:

Two years' minimum experience in behavioral health setting performing patient assessments.  One year minimum management experience, in a healthcare setting preferred.

Licensure/Certification:

Fully-licensed LCSW, LCMHC, or LMFT.

Skills:

A thorough knowledge of emotional disturbances, DSM-V-R diagnosis and the ability to quickly assess patients for their risk to themselves and others. Have the ability to deal with diverse and stressful situations in a calm manner. Must be detailed orientated with a high degree of accuracy. Demonstrates the ability to communicate professionally verbally and in writing. Must have good organizational and computer technical skills. Verification of absence of criminal record on local, state and federal levels.

Physical Requirements:

This job can be physically demanding requiring frequent walking and standing. Must be able and willing to walk outdoors on hospital campus setting in all weather to conduct patient assessments within the building of admission.  Requires sufficient body mobility to accomplish essential functions. Must be able to sit and stand for extended periods of time. Must be able to bend, stoop, and kneel with ease. Requires walking and standing often. Requires frequently speaking on the telephone. Able to write legibly and grammatically to convey patient behavior and information in the patient chart. Requires normal or corrected vision and hearing to normal range. Must be able to express and exchange ideas by means of the spoken word. Communicating fluently and effectively both verbally and in writing in English. Ability to perform CPI physical, verbal and non-verbal techniques. Ability to appropriately interact with all program staff, patients, visitors, attending physicians, and other department representatives.

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.comor 1-800-852-3449.