Director - Performance Improvement

Harbor Point Behavioral Health Center offers hope and healing for youth ages 7 to 17 at the time of admission with several psychiatric diagnoses and/or developmental disabilities. Located in Portsmouth, VA, Harbor Point provides intensive, residential treatment to youth in a comfortable setting that is conducive to healing. Our facility specializes in treating children and adolescents with depression, bipolar, ADHD, and other mental health issues. We also have specific treatment programs for those with intellectual disabilities or those with self-injurious behavior. Harbor Point and its programs are fully accredited by The Joint Commission and the Virginia Association of Independent Specialized Educational Facilities. We are licensed by The Virginia Department of Behavioral Health and Developmental Services and the Virginia Department of Education. We are a TRICARE®-approved and certified facility.

Position Scope: Directs, promotes, coordinates, and performs performance improvement activities throughout the hospital and ensure the hospital is in compliance with TJC (The Joint Commission) standards and State/Federal Regulations. Supervises Patient Advocate and/or assumes the  responsibilities of the Patient Advocate role when needed.

Essential Functions:    

• Directs, promotes, coordinates, and performs performance improvement activities within the hospital. 

• Strives to insure the hospital is in compliance with TJC (The Joint Commission) standards and State/Federal Regulations. 

• Assists the hospital department managers in establishing performance improvement activities and measuring processes; collects and oversees outcomes data as part of compliance with TJC/CMS HBIPS initiative.

• Acts as liaison with accrediting and regulatory agencies.

• Investigates, documents and reports organization-specific patient complaints, allegations and concerns to the CEO and other members of the Leadership team as appropriate. 

Benefits for the Director of Performance Improvement position include:

• Tuition Assistance 
• Career development opportunities across UHS and its 300 locations!
• Diverse programming to expand your experience and energize your career
• HealthStream online learning catalogue with plenty of gree CEU courses
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program

Who we are:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Education: Graduate of an accredited school of nursing licensed by the Virginia Board of Nursing Examiners as a Registered Nurse or undergraduate degree in a related field or equivalent experience.

Knowledge: Must possess knowledge of industry standards / corporate & facility practices for performance improvement,. Requires strong analytical processing skills, written / oral communication skills, and ability to multitask. Must possess demonstrated knowledge of and ability to use Microsoft Office and Outlook. A thorough knowledge of Joint Commission, CMS, OSHA regulations and all other state and federal regulatory standards desirable.  

Experience: Two or more years’ performance improvement experience in a medical environment.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.