Information Technology (IT) Specialist

Responsibilities

Universal Health Services:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Kingwood Pines Hospital:

Kingwood Pines Hospital is a 116 bed facility located in the beautiful residential Kingwood community. We are located about 30 miles northeast of the Houston Medical Center. The hospital provides 24-hour emergency services. We serve children, adolescents, and adults for psychiatric and behavioral health. The hospital also has services in intensive outpatient and partial hospital program services.

www.kingwoodpines.com

Click here for a virtual Facility Tour

Qualifications

SUMMARY:

Kingwood Pines Hospital is seeking a talented and dynamic Information Technology (IT) Specialist.  The primary responsibility for this role is to provide general on-site technical support for computer hardware, software, applications, data communications and telecom support for Kingwood Pines Hospital.  They will be responsible for utilizing resources available and will work with the Coporate IS Support/Helpdesk team as needed.

Key Responsibilities include:

• Enters ACRs to obtain approval and application access for new employees, physicians and contracted labor.
• Responsible for obtaining vendor quotes and entering capital requests into the CARPAC system for IS projects and equipment.
• Responsible for entering new IS contracts into the ECM contract system.
• Responsible for coordinating approved disposal of IS/technology assets.
• Coordinates and manages hospital camera systems and telephone system.
• Ensure that local users receive all required IT services daily. Working with Senior IT Specialist for high-level issues.
• Working knowledge of Desktop and Server-based operating systems, hospital-based software, familiarity with IT industry-standard hardware, and networking equipment.
• Responds to help desk requests from local users for direct assistance.
• Assist Senior IT Specialist in managing the hospital LAN, WAN, and voice technologies
• Installs, maintains and repairs personal computer devices and programs.
• Records IT Assets in the IT Inventory database.
• Uses IT policies and procedures in solving problems and performing computer support service tasks.
• Understands and follows IT Department prioritization scheme for projects.
• Assists in maintaining IT documentation for technical configurations
• and problem resolutions.
• Assist Senior IT Specialist with implementing new software, servers, and IT processes.
• Determine and resolve problems with associated PCs, Networks, Servers, and applications as needed with senior IT specialist assistance.
• Assists hospital staff members perform functions necessary for computer system continued operations.
• Keeps abreast of new IT technologies, software, hardware, networking products.
• Quality of work is evident, legible, organized, and in good order.
• Completes work assignments timely and produces the expected amount of work. Shows that work assignments are understood by following documented IT checklists. Follow up with Senior IT Specialist any identified local IT tasks and issues.
• Be available for after-hours and on-call work for system problems as needed.
• Effectively works with IT staff members from other hospital sites in a team environment.
• Utilize time and resources effectively. (I.e., misuse of supplies, equipment, materials, or work time)
• Travel to other hospital sites (a minimum of one with the closest proximity hospital required in coordination with Senior IT Specialist
• as coverage needed)
• Keeps the Sr. IT Specialist posted with any on-site IT needs and ensuring timely resolution of issues. Other IT duties as assigned.
• Shows initiative and enthusiasm in work and can anticipate what needs to be done, proactively handle and
• resolve issues.
• Represents the IT Department to users positively at all times.
• Good organization, time management, and prioritization. Good Team player with a positive attitude.
• Other duties as assigned.

EDUCATION:

High School Diploma required. 

Bachelor’s degree in IT, computer science or related field of study preferred. 

EXPERIENCE:

Minimum five (5) years' Information Technology (IT) support experience required. 

Strong Microsoft Office skills (Excel, Word, Outlook).  Customer focused both internally and externally.  Strong attention to detail.  Excellent problem solving and critical thinking skills.  The ability to multi-task and strong written and oral communication skills are required.

LICENSURE/CERTIFICATION:

Current A or equivalent IT certification preferred.  

Must maintain a valid driver's license in the applicable state.

Current CPR  (can be obtained on-site upon employment)

Current HWC  & Verbal De-Escalation (can be obtained on-site upon employment)  

BENEFIT HIGHLIGHTS:

• Challenging and rewarding work environment
• Career development opportunities within UHS and its Subsidiaries
• Competitive Compensation
• Excellent Medical, Dental, Vision and Prescription Drug Plan
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off
• Free Basic Life Insurance

UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.  UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries.  We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Salary : $0