Office Manager

Responsibilities

About the Role:

Our office in Norwell, MA is looking for an Office Manager to join our growing team! We are looking for a team player that is able to collaborate with the Center Director and Clinicians as needed.

Essential Responsibilities:

• Administrative tasks such as answering the phone, greeting clients & informing clinicians of appointment arrival, continuous networking/marketing through phone conversations, supply management, vendor management, incoming faxes, ordering lunch, putting together intake packet prep, making copies as necessary, filing, and handling medical record requests
• Responsible for intake management such as booking future appointments, checking system notes for appointments & printing the information for clinicians, making confirmation calls and helping clients with paperwork when needed
• Manage billing and reports on the financial side such as co-pay management, facilitate/manage fee arrangements with the Director, debt management, enter new patient info in the computer system, close out cases in the system, responsible for verifying insurance coverage and client co-payments and obtain authorization or treatment from the client’s insurance pay sources
• Continue to check / assure client has coverage through their admission (daily or agreed upon with Director)

Leadership Expectations:

• Fosters staff development and growth of team

• Provides regular coaching and feedback to employees to motivate performance

• Completes performance evaluations providing thorough feedback and goals to assigned staff by established deadlines

• Coordinates and provides day-to-day oversight to staff; actively involved in resolving employee matters/issues

• Maintains open communication through regular rounding and one to one meetings with employees

• Ensures staff comply with assigned education requirement in a timely manner (i.e., CIA Training, HIPAA training, competencies, etc.)

• Responsible for holding staff accountable with upholding facility policies/procedures and managing the corrective action process when needed

• Actively participates and champions the facility’s Service Excellence and Recognition Programs

• Develops team building initiatives to engage staff and build a positive team dynamic

• Actively participates in the recruitment, hiring, and onboarding for all staff within the team

Full Time Benefits:

• Challenging and rewarding work environment
• Tuition reimbursement
• Competitive compensation & generous paid time off
• Excellent Medical, Dental, Vision, and Prescription Drug Plans
• 401(k) with company match
• Ongoing training and professional development
• Employee assistance program
• Employee discounts

Qualifications

• Minimum of 3 years management experience in an office, preferably in a medical setting
• Candidate must possess appropriate citizenship work documentation
• Candidate must pass a CORI and drug test, as well as other pre-employment documentation

• Candidate must provide proof of Covid-19 Vaccination Card or appropriate religious / medical exemption. Card must possess at least either two Moderna Vaccinations, two Pfizer vaccinations, or a J&J vaccination

Who we are at UHS:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

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