Receptionist

Position Summary

As a Receptionist, you will serve as the first point of contact for visitors and callers, providing exceptional customer service and creating a positive and professional impression of the organization. You will handle various administrative tasks, manage incoming inquiries, and ensure smooth operations of the front desk area. Your strong communication and organizational skills will contribute to creating a welcoming and efficient environment for staff, clients, and guests.

Tasks

Front Desk Operations:

• Greet and welcome visitors and guests in a friendly and professional manner.
• Manage incoming calls, directing them to the appropriate individuals or departments.
• Maintain a clean and organized front desk area, ensuring a professional and welcoming atmosphere.
• Monitor and manage visitor access and security procedures.

Administrative Support:

• Provide administrative support to various departments, including handling mail, scheduling appointments, and managing office supplies.
• Assist with data entry, document preparation, and record-keeping tasks.
• Coordinate and schedule meetings, conference rooms, and appointments as requested.
• Assist in organizing company events, conferences, and other special occasions.

Communication and Customer Service:

• Effectively communicate with clients, guests, and staff, both in person and through various communication channels (phone, email, etc.).
• Respond to inquiries promptly and provide accurate and helpful information.

Skills

• Proficient in Microsoft office suite
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Service Orientation - Actively looking for ways to help people.
• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Able to work in a high paced environment who can adapt to frequent changes while maintaining high standards for quality work
• Team focused, works well with others

Experience and Education

• High School Diploma (or GED or High School Equivalence Certificate)
• 1 years of relevant experience
• Proficient in using office software and tools, including MS Office Suite (Word, Excel, Outlook, PowerPoint)