What are the responsibilities and job description for the Direct Customer Service - Entry Level position at Ultimate Solutions?
Building relationships is at the crux of our firm’s success; whether it applies to our clients, amongst our team members, or with customers. Our charismatic team of Direct Customer Service Associates are interpersonal communication gurus with entrepreneurial spirits that continue to exceed our clients’ expectations.
Our scalable marketing services are positioning us to grow at a rapid pace this year, and we are actively seeking passionate professionals to work on behalf of our esteemed clients.
Key Functions:
- Professionally represent our clients throughout customer facing interactions
- Work collaboratively with a range of clients from Fortune 500 giants to promising businesses on the rise
- Demonstrate excellent product knowledge and understanding of brands
- Engage with prospective customers and introduce promotional packages
- Pursue profitable opportunities with persistence and tenacity
- Use creativity to appeal to all audiences and demographics
- Establish rapport with decision makers and retain current customers
- Participate in daily training meetings and provide feedback to contribute to overall success of the team
Qualities Preferred:
- Energetic, conscientious and diligent
- Strong work ethic and moral compass
- Motivated to improve oneself and help others improve
- Passionate about building relationships
- Personable with a professional demeanor
- Strong presentation skills
- Empathic and approachable
Benefits Include:
- Warm, welcoming, and supportive team
- Transparent management staff
- Extensive paid training
- Cross training and networking opportunities
- Exposure to diverse industries
- Performance based travel
- Bonuses and recognition
Salary: $36,500.00 to $54,600.00 /year
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