Chat Support Representative I Salary in the United States

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Chat Support Representative I Salary

How much does a Chat Support Representative I make in the United States? The average Chat Support Representative I salary in the United States is $40,513 as of May 25, 2023, but the range typically falls between $35,609 and $46,786. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Jobs with a similar salary range to Chat Support Representative I : Junior Photographer, Clinical Administrative Assistant

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25% $35,609 10% $31,143 90% $52,497 75% $46,786 $40,513 50%(Median) Didn’t find job title? Click
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Job Description for Chat Support Representative I

Chat Support Representative I responds to customer inquiries regarding online merchandise, orders, product questions, or problems in a live chat format using an online chat software system. Receives inquiries from a queue, documents customer interactions, and inputs tickets. Being a Chat Support Representative I ensures prompt and proper resolution of customer queries by providing answers, additional information, suggesting products, or escalating/engaging others in the organization to provide a solution according to defined procedures. May require an associate degree. Additionally, Chat Support Representative I typically reports to a supervisor or manager. The Chat Support Representative I works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Chat Support Representative I typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2023 Salary.com)... View full job description

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Job Openings for Chat Support Representative I
Those that have already made the climb...
Mark V. Anquillare, Chief Operating Officer
VERISK ANALYTICS INC
Verisk Analytics, Inc. provides data analytics solutions in the United States and internationally. It provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, natural resources intelligence, economic forecasting, and various other fields. T... More
Fiscal Year Ended in 2022
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Chat Support Representative I Pay Difference by Location

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

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Understand the total compensation opportunity for a Chat Support Representative I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
35609
46786
40513

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
37072
50053
42900
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Chat Support Representative I in the United States. The base salary for Chat Support Representative I ranges from $35,609 to $46,786 with the average base salary of $40,513. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $37,072 to $50,053 with the average total cash compensation of $42,900.
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35609
46786

 

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Skills associated with Chat Support Representative I: Service Management, Inquiry Research/Response, Product Support, Customer Support Policies, Standards and Procedures ...More

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