What are the responsibilities and job description for the Call center position at Ultimate Staffing?
Ultimate Staffing is hiring for a Bilingual Call Center Administrator for our client a local Construction company serving the great Dallas-Fort Worth metro.
The ideal candidate will have a solid amount of office experience, and have experience in a call center environment specifically.
Must speak Spanish fluently for consideration.
Location : The Colony, TX (Onsite)
Schedule : Monday - Friday, Fully In-Office
Responsibilities :
- Handle incoming and outgoing calls in both English and Spanish
- Provide excellent customer service and support
- Scheduling Appointments & Entering PO's
- Communicate between company managers and field technicians
- Maintain accurate call logs and records
- Assist with administrative tasks and follow-up communication
Qualifications :
- High School Diploma or equivalent
- Minimum typing speed of 40 WPM
- Proficient in Microsoft Office (1 year experience required)
- Strong organizational and follow-up skills
- Ability to handle multiple tasks and meet deadlines
- Previous experience in a Call Center or Customer Service environment
- Must have reliable transportation
- Must pass a background check and drug test
To Apply :
Please submit your resume and cover letter
OR visit our website and apply online
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status.
We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.
To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Last updated : 2024-10-03
