Bi Lingual Customer Service Representative

Job Description

We have a local company located in Safety Harbor that is looking to grow their team! We are looking for a BI-LINGUAL CUSTOMER SERVICE CANDIDATE to join a team committed to developing your talent, rewarding your efforts, and providing opportunities for your career growth. This may be a new road for you, but the journey is all mapped out. No matter what your background is, if you enjoy helping customers this may be the opportunity for you! They are looking for a full-time Customer Service Representative (CSR) / Admin to be the first line of communication for our customers and provide high-quality customer service. Do you have a friendly disposition and a positive attitude? Would you like to work for a highly respected and stable company? Have you been searching for a company that will value your contributions? If so, please read on!
This can either be an in office position or Hybrid once training has been completed. Â This is a DIRECT HIRE POSITION! !!!!!!!!!

The Customer Experience Representative’s primary responsibly is to ensure resident satisfaction by responding to resident inquiries in an efficient, timely and well-communicated manner.
â€Â·Serve as the daily point of contact for a group of residents as it relates to minor, and sometimes more complex, account issues
·Promptly research and respond to all inquirers from residents, via email and phone.
·Requires excellent written and verbal communication skills
·Property Management experience (manager, asst. manager, leasing agent, etc.) or utility experience a plus
·Strong computer skills, including Excel
·Empathy
·Conflict Resolution
·1 year related experience
·BilingualÂ

We value integrity, honor, and team player dynamics. We have created a warm friendly atmosphere where it feels like you are working with family. We are proud to promote from within and give all employees the opportunity to advance and grow.


Pay rate - $36,400
Direct Hire
Location - Safety Harbor, FL
Benefits:

401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Physical Setting:

Office - located in Safety Harbor
Schedule:
Monday to Friday8am-5pm

COVID-19 considerations:
We take the safety of our Team very seriously. To help prevent the spread of COVID 19, we require masks to be worn in our offices. Our offices undergo a deep cleaning 3 times per week, and we also follow scheduling protocols to limit unnecessary contact.

Education:

High school or equivalent (Preferred)
Experience:

Accounting: 1 year (Preferred)
Property management: 1 year (Preferred)

All qualified candidates please apply. Â You can also send your resume directly

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Salary : $36,400