What are the responsibilities and job description for the Call Center Agent position at Ultimate?
Job Description
Position: Customer Service Representative/Call Center Agent
Pay: $21 to $22 per hour
Location: On-site, San Diego (Scripps Ranch)
Hours: Monday to Friday 7:00 AM-4:00 PM
Responsibilities:
Answer inbound calls and make outbound calls to existing clients
Support a high volume of emails and calls
Resolve customer inquiries in a timely manner
Document customer interactions into database
Create customized marketing campaigns and monitor results
Review the level of service per account and provide customer recommendations
Additional clerical duties as needed
Job Requirements:
1 years of proven customer service experience in a call center environment
Excellent communication skills, both written and verbal
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to bappenzeller@ultimatestaffing.com
Salary : $21 - $22
