What are the responsibilities and job description for the Call Center Customer Service Rep position at Ultimate?
Job Description
Position: Customer Service Representative
Pay Rate: $22
Location: Rancho Bernardo
Duration: Temporary to hire, looking to grow our team!
Schedule: Mon - Friday 7am - 4pm
We are growing our Customer Service team and looking for somewhere with strong communication skills to join our team! This is an over the phone Customer Service position, to be successful you must have strong technical skills to navigate our CRM and strong communication skills.
Responsibilities:
Answer incoming customer calls regarding products and orders
Outbound calls to existing customers utilizing products to offer updates and help
Follow up emails as needed
Potentially support chat team as needed
Requirements:
Previous Call Center CSR experience preferred, will consider face to face Customer Service too
Strong communication skills
Intermediate technical skills, ability to navigate a CRM system
High School Diploma or equivalent
If you meet the about skills and want more details please apply today!
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
To apply please email your resume to kleuthard@ultimatestaffing.com
Salary : $22
