What are the responsibilities and job description for the Call Center Rep sg24 position at Ultimate?
Job Description
We have an immediate opening in our New Brighton Office!
Job duties include:
- Answer incoming calls from customers regarding orders and personal information
- Place outbound calls to gather missing information from orders and update order status
- Document all conversations with excellent detail
- Respond to customer emails
- Assist customers with placing new orders, providing status updates and addressing order issues
- 2 years of Customer Service experience, will consider: Call Center, Retail, Restaurant and Health services experience
- Intermediate technical skills, typing at least 35wpm
- Excellent written and verbal communication skills
- High School Diploma or equivalent required
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to sgoetsch@ultimatestaffing.com
Salary : $19 - $21
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