What are the responsibilities and job description for the Call Center Representative position at Ultimate?
Job Description
Fully Onsite
Woodland Hills CA
$22 Hourly
Schedule is Monday through Friday 8:30am-5:30pm
Essential Duties and Responsibilities include the following:
Receives incoming calls through phone queues involving different issues from Clients
Enters data in system based on calls taken and updating client information.
Anticipates our customers/caller's needs and have empathy to sensitive topics
Utilizes standardized processes, tools regarding members claim related issues.
Maintain client confidentiality
Ability to work independently in the resolution of telephonic issues.
Handles designated assignments and prioritize work in order to maintain workflow.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
To apply please email your resume to rcaseres@ultimatestaffing.com
Salary : $20 - $22
