Employment Training Advisor

Employment Training Advisor
Location: El Cajon
Hybrid - 50% Onsite, 50% Work From Home
Pay: $21/hr


We are seeking ahighly motivated and dependable Case Manager- Employment Training Advisor (ETA) with an interest in public servicewho can work in ourCalWORKs Employment Services Program. These individuals will providecase management services to participants to ensure they move from government assistance to self-sufficiency. To help our clients become self-sufficient,the case managers willhelp job ready participants to sustainemployment and helpengage ourless work-ready participants in job training activities and educational programs.

THIS IS A HYBRID ROLE: 50% REMOTE AND 50% IN OFFICE

Specific Responsibilities:

• Case management activities may include:
• Design and develop plans for participants, such as determining and assigning work activities, educational and training programs;
• Conduct assessments for barriers and skills such as education level, work history, substance abuse history, disabilities, etc.
• Determine eligibility and need for supportive services including childcare, transportation, and ancillary services.
• Manage participants progress towards achieving goals by creating and updating plans.
• Assist program participants in developing vocational goals reflective of their skills, capabilities and interests.
• Monitor and record clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities.
• Notify county's human services specialist of non-compliance with work activities.
• Follow procedural requirement of CalWORKs by updating client case files in CalWIN.
• Maintain up-to-date knowledge of CalWORKs procedures and implement appropriately.
• Maintain up-to-date knowledge of community resources, labor market and training resources.
• Maintain in contact with each client placed in employment on a monthly basis.
• Complete all necessary county paper documents and forms.
• Maintain communication with employment organizations and educational programs where CalWORKs participants are located.
• Ensure all performance metrics are met in achieving participant stated outcomes.
• This position will be located at one of the following locations: El Cajon, Chula Vista, San Diego

Qualifications:

• Ability to work with and relate to participants and demonstrate active listening skills.
• Display a professional level of empathy for participants and respect for cultural differences.
• Must be computer literate and have MS Word, Excel and Internet skills.
• Ability to learn specialized databases and software systems.
• Process oriented and results-driven work strategy.
• Proper etiquette including customer relation techniques, superior verbal and communications skills.
• Excellent accuracy and attention to detail.
• Ability to prioritize work and meet deadlines.
• Ability to recognize and maintain the confidentiality of all materials in the work setting.
• Demonstrated ability to use various computer systems preferably CalWIN although not required.
• Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public.
• Ability to partner with and motivate participants with both physical and/or mental disabilities.
• Ability to maintain a record keeping and follow-up system.
• Ability to work independently, requiring minimal supervision and on multiple projects simultaneously.

Required Experience:

• An Associate's or Bachelor's degree preferred; however, a 2-year degree combined with 2 years of sales/client accounts experience may be

Salary : $20 - $21