What are the responsibilities and job description for the Patient Care Coordinator position at Ultimate?
SUMMARY
Make a difference in patient's lives by joining our esteemed client, as a Patient Care Coordinator! The Patient Care Coordinator builds relationships with patients and acts as the first point of contact for those who utilize our worker's compensation pharmacy services.
Schedule: Monday - Friday 8:00PM - 5:00PM
Salary: $20.00-$23.00/Hourly (bilingual Spanish)
Location: Andover, MA
WHAT YOU'LL DO
* Interact with patients via a combination of inbound and outbound calls to promptly respond to patient inquiries.
* Resolve customer issues and complaints using professional communication and proactive problem-solving skills.
* Provide exceptional customer service to every caller, providing any necessary follow up.
* Document patient accounts by recording information with all pertinent details of inquiries.
* Comply with Quality Assurance program to consistently meet the required expectations during each customer interaction.
* Maintain a current knowledge of related policies and procedures and be comfortable speaking to current changes within the industry, organization, and department.
WHAT YOU'LL NEED
* Possess problem solving, attention to detail, organizational and time-management skills.
* Exceptional communication skills; oral, written, and interpersonal.
* Efficiently and accurately provide information to patients and peers.
* Ability to multi-task in a fast-paced team/organization setting.
* Maintain quality of work through effective and accurate documentation.
* Ability to adapt effectively to frequent changes.
For immediate consideration, please email your resume to Jim Sudak, via jsudak@ultimatestaffing.com or call me at my desk at 603-803-3935.
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Make a difference in patient's lives by joining our esteemed client, as a Patient Care Coordinator! The Patient Care Coordinator builds relationships with patients and acts as the first point of contact for those who utilize our worker's compensation pharmacy services.
Schedule: Monday - Friday 8:00PM - 5:00PM
Salary: $20.00-$23.00/Hourly (bilingual Spanish)
Location: Andover, MA
WHAT YOU'LL DO
* Interact with patients via a combination of inbound and outbound calls to promptly respond to patient inquiries.
* Resolve customer issues and complaints using professional communication and proactive problem-solving skills.
* Provide exceptional customer service to every caller, providing any necessary follow up.
* Document patient accounts by recording information with all pertinent details of inquiries.
* Comply with Quality Assurance program to consistently meet the required expectations during each customer interaction.
* Maintain a current knowledge of related policies and procedures and be comfortable speaking to current changes within the industry, organization, and department.
WHAT YOU'LL NEED
* Possess problem solving, attention to detail, organizational and time-management skills.
* Exceptional communication skills; oral, written, and interpersonal.
* Efficiently and accurately provide information to patients and peers.
* Ability to multi-task in a fast-paced team/organization setting.
* Maintain quality of work through effective and accurate documentation.
* Ability to adapt effectively to frequent changes.
For immediate consideration, please email your resume to Jim Sudak, via jsudak@ultimatestaffing.com or call me at my desk at 603-803-3935.
We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
Salary : $20 - $23
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