Representative Service Customer

Umanist Staffing
Lafayette, IN Temporary
POSTED ON 11/16/2024 CLOSED ON 12/16/2024

What are the responsibilities and job description for the Representative Service Customer position at Umanist Staffing?

Job Overview

Join our dynamic team as a Technical Service Representative / Certified Optima Solutions Professional, where you will play a pivotal role in delivering exceptional customer service and driving sales growth for our Automotive OEM clients. As an onsite expert, you will leverage your product and technical knowledge to ensure our clients’ offerings consistently surpass market competitors.

Key Responsibilities

  • Deliver expert technical support and comprehensive product knowledge to clients.
  • Ensure optimal customer satisfaction through effective communication and problem resolution.
  • Collaborate closely with sales teams to foster growth and address customer requirements.
  • Maintain up-to-date awareness of product composition and industry innovations.
  • Provide training and demonstrations to clients as necessary.

Required Skills

  • Profound technical expertise in automotive products and services.
  • Exceptional communication and interpersonal skills.
  • Strong problem-solving capabilities with a customer-focused approach.
  • Awareness of environmental considerations and finishing operations.
  • Ability to work collaboratively in a team environment as well as independently.

Qualifications

  • Demonstrated experience in a technical service or customer support role.
  • Certification as an Optima Solutions Professional is highly advantageous.
  • Familiarity with automotive OEM processes and requirements.
  • Strong analytical and organizational capabilities.

Career Growth Opportunities

This position provides a unique opportunity to advance your career within a reputable organization, enhancing your skills and becoming a recognized leader in the automotive sector.

Company Culture And Values

Our organization is committed to fostering a culture of excellence and teamwork, prioritizing customer satisfaction and continuous improvement. We value expertise and invest in our employees' professional development within a collaborative and engaging work environment.

Networking and Professional Opportunities

As part of our esteemed company, you will have the chance to connect with professionals in the industry, share knowledge, and engage in meaningful collaborations that support your career advancement.

Compensation And Benefits

Our compensation package includes:

  • A competitive salary based on experience.
  • Performance-driven bonuses and incentives.
  • Flexible working hours to support a healthy work-life balance.
  • Comprehensive health, dental, and vision insurance.
  • Retirement savings plan with employer contributions.
  • Generous paid time off and vacation policies.
  • Training and professional development opportunities.

Employment Type: Temporary
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