Account Executive, Ticket Sales

unc
Chapel Hill, NC Full Time
POSTED ON 3/19/2024 CLOSED ON 4/9/2024

What are the responsibilities and job description for the Account Executive, Ticket Sales position at unc?

The Account Executive -Ticket Sales is responsible for the following:Generate new business through the sale of season tickets, mini-packs, and group tickets.Provide support for other sales initiatives.Responsible for completing a minimum of 60 outbound activities per day.Meet and exceed monthly and yearly sales goals.Build strong relationships with assigned accounts through pro-active outreach including, but not limited to phone calls, seat visits, emails, appointments, and handwritten notes.Assist in developing and executing customized service and touch point programs for accounts.Properly manage and document all contacts via Paciolan and Salesforce CRM, including resolving all customer complaints, inquiries, and requests in a timely manner.Process ticket orders and work with ticket operations staff to ensure proper procedures are met, including PCI standards.Work home athletic events, as needed.Readiness to be a steward of UNC Athletics in person at events and appointments.Perform other duties as assigned.During sport seasons position requires non-traditional work hours, including nights,weekends and holidays. Travel may be required.
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