What are the responsibilities and job description for the Marketing Outreach Manager position at Unifeye Vision Partners?
Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in One Team, All In. The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
Unifeye Vision Partners is currently hiring for a Marketing Outreach Manager, Rancho Cucamonga CA.
Unifeye Vision Partners is currently hiring for a Marketing Outreach Manager, Rancho Cucamonga CA.
SUMMARY
The Outreach Manager in the Inland Empire is responsible for providing exceptional representation and sales outreach to practice referral sources for Pacific Eye Insitiute. In this role, the Outreach Manager will own and manage an outreach territory with assigned referring doctors (MDs, ODs and Nurse Practitioners.) and prospects. Through a combination of sales, promotion, outreach coordination and communication initiatives this position will drive new referrals to PEI and grow the referral network within Inland Empire territory.
Essential Responsibilities and Duties
- Represent PEI in an assigned territory to all assigned referring sources such as PCPs, ODs, Dermatologists, Endocrinologists and Nurse Practioners.
- Provide timely response and resolution to Referring Physician inquiries that are directed to the Referring Physician option on the PEI Patient Access phone tree.
- Track (phone and/or email) incoming physician referrals in coordination with the Outreach Team at the practice.
- Support Referring Physician events and CE presentations to ensure clear communication and coordination with attending Providers and Referring Doctors and internal support teams.
- Coordinate and collaborate with practice’s Patient Access Team to train them in developing stronger communication and coordination with Marketing and Outreach teams.
- Manage the list of referring partners who choose to co-manage with the practice to ensure we respect and maintain their unique partnership requests.
- Develop capabilities and understanding of the Outreach rep position and train in conjunction with the existing Outreach team to provide support to the PEI Referring Doctor community.
- Develop strong working knowledge of LeadSquared (CRM) and assist in the data integration prior to and after launch.
- Manage logistics and execution of the “New Referral Program” (highlighting any referring provider who has sent us a first referral in any 12-month period). Welcome/thank you kits are assembled and distributed each month and include: : Thank You letter, Brochures, Referral Forms (RFC), branded pen, and key contact information for the Outreach Coordinator/practice.
Education & Experience Requirements
- 3 years of demonstrated success in an administrative and/or related field
- Exceptional attention to detail with data entry, communications, and outreach interaction
- Healthcare experience desired but not required
- Ability to work, multi-task and flex to an often rapidly changing environment
- Excellent interpersonal skills including problem-solving and team building
- Working knowledge of Microsoft Suite (PowerPoint and Word required)
- Must act in a manner of integrity consistent with UVP’s core values, demonstrating respect for the company and its team members, while maintaining a constant focus on meeting and exceeding customer expectations
JOB QUALIFICATIONS To perform the job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily with or without reasonable accommodation. The requirements below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities
Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
*This position can require travel*
Pay Range $30.00-$40.00
Salary : $30 - $40
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