What are the responsibilities and job description for the Airport Baggage Service Agent (AA) - HNL position at Unifi?
Benefits:
Get a Free Personal Smart Phone with 5G connection paid by Unifi upon joining. Unifi also pays the phone bill for 24 months.
Essential Functions / Key Responsibilities
Ensures proper conveyances setup to sort and distribute incoming bags.
Reads and verifies the city and flight number for every bag to ensure correct loading of customer bags.
Organizes and prioritizes baggage load for delivery to the proper aircraft for loading.
Ensures compliance with all TSA, DOT, FAA, OSHA safety rules, regulations and applicable laws.
Accepts responsibility for safety of scanner and associated equipment.
Scans each bag as it arrives into the bag room.
Forwards and receives bags to/from TSA for processing.
Ensures appropriate attention paid to priority items.
Handles customer interaction in efficient, effective and professional manner.
Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.
Basic Qualifications
Pre-requisites:
Must be a local (in-state) resident.
Ability to pass a pre-employment drug screen.
Ability to pass up to a 10-year background check.
Must be at least 18 years of age.
Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
Must complete ramp and SIDA training to obtain airport authority identification security.
Experience:
No prior experience necessary. Must be open minded and ready to work as part of a detail-oriented team.
Knowledge, Skills & Abilities:
Excellent customer service skills.
Strong work ethic.
Ability to work in a team oriented environment.
Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.
Preferred Qualifications
Experience:
One year of relevant experience.
Knowledge, Skills & Abilities:
Able to communicate information and instructions verbally and/or via radio equipment.
Able to communicate effectively in a professional manner.
Able to work quickly and efficiently to meet tight time restrictions.
Working Conditions
Work Schedule:
You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.
Work Environment:
Must be able to be alert to moving vehicles or aircraft and use radio equipment.
Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.
Physical Demands/Requirements:
Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
Must be able to work in cramped or high places.
Must be able to carry heavy items up and down jet way stairs.