Commercial Sales Specialist

Tupelo, MS Full Time
POSTED ON 4/30/2024

Auto Parts Inside Sales

****MUST HAVE AUTOMOTIVE PARTS EXPERIENCE****

Summary:

Our Commercial sales people are responsible for utilizing an abundance of resources to acquire products that meet our commercial customers’ needs correctly and in a timely manner. They are also responsible for providing exceptional Customer Service, and maintaining expert knowledge on parts. Pay is dependent on experience.

Responsibilities:

  • Respond to phone calls from Commercial Customers seeking to purchase automotive parts
  • Responsible for supporting Commercial accounts by acquiring parts, providing follow ups, and working with store personnel to ensure timely service delivery
  • Respond to customer complaints, concerns, and inquiries in a timely and professional manner
  • Maintain records and process returns for Commercial customers
  • Assist with resolving returns, invoice and additional billing related issues
  • Assist with sales and information calls to existing and potential Commercial customers
  • Performs other duties as assigned

Requirements:

  • High School Diploma or equivalent (GED)
  • Strong knowledge of automotive parts and repair
  • 1-3 years of experience working with Commercial Customers in the Auto industry preferred
  • Excellent communication skills, decision making abilities, and excellent selling skills
  • Windows computer skills a must
  • Ability to work a flexible schedule to meet the business needs
  • Ability to work independently or with team members on joint projects
  • Ability to effectively manage change in a fast-paced, multi-tasking environment
  • ASE (Automotive Service Excellence) certifications are a plus

Job Type: Full-time

Pay: $13.00 - $15.00 per hour

Expected hours: 40 – 44 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Experience level:

  • 2 years

Shift:

  • 8 hour shift

Weekly day range:

  • Weekends as needed

Work setting:

  • In-person
  • Office

Work Location: In person

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