Supportive Services Assistant

QUALIFICATIONS

• Associates Degree in Social Services related field and/or a combination of education and experience
• At least 1 year of related experience
• Knowledge of substance abuse and mental health, a plus
• Knowledge of HIV, a plus
• Excellent organizational skills
• Excellent verbal and written communication skills
• Proficient in various computer applications including Microsoft Access, Excel, Outlook, Power Point, Publisher and any additional computer skills
• Proficient with all basic office equipment and machinery i.e. telephone, fax, copy machine, printers and any other office equipment required for the job
• Must possess good judgment, and the ability to work with minimal supervision
• Excellent client/ customer service skills

FUNCTION AND PURPOSE OF POSITION
The Supportive Services Assistant provides administrative support and resource coordination for Union Mission's Special Needs Housing programs. The Supportive Services Assistant must be able to interact with other programs, all levels of personnel, clients and partnering organizations. The Supportive Services Assistant performs various administrative duties requiring knowledge of daily schedules and a proficient understanding of the organization, programs and procedures.

RESPONSIBILITIES*

The following list of responsibilities is not meant to be all-inclusive and may be adjusted to meet program needs.

• Greets clients/consumers and visitors professionally and efficiently
• Will assist in the daily operations of the office
• May assist in preparing training schedules, staff schedules, presentations and reports for grantors and guests
• Record and disperse incoming mail accordingly
• May assist in creating written and verbal internal/external communication
• May handle customer services concerns for consumer/clients
• Assist with intake and input of new clients in the database system
• Assist clients, referred from other HIV service providers, with social service needs
• Collect client rental payments to submit to Program Manager
• Maintain confidentiality and patient information
• Handle confidential information in an appropriate and professional manner
• Other duties as assigned by the Program Manager

Union Mission, Inc. is an Equal Opportunity Employer and makes employment decisions and maintains a work environment free from discrimination based on race, color, religious creed, national origin, gender, sexual orientation, age, disability, genetic information, veteran/military status, marital status or other status protected by federal or state law, with regard to any term or condition of employment.

Union Mission, Inc. is a Drug-Free workplace.

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person