What are the responsibilities and job description for the Customer support associate position at Uniswap Labs?
- Act as an advocate and onboarding specialist for users; Be the first touch point for all user issues, responsible for ensuring that every inquiry is handled in accordance to company SLAs;
- Assist in designing, implementing and operating user support processes to ensure the team meets goals; Communicate customer feedback to key stakeholders, providing guidance and input on new product features;
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Last updated : 2024-08-20
Salary : $142,000
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