What are the responsibilities and job description for the Collector position at United Bank?
The Collector is responsible for collections and follow-up of all past-due consumer, line of credit, installment and mortgage loans.
RESPONSIBILITIES:
Maintenance and collection of delinquent installment, line of credit and mortgage accounts- High volume of customer contact via telephone and correspondence in efforts to collect on delinquent accounts
- Responsible for coordinating the physical repossession of the collateral
- Floor plan audits on inventory inspections of car dealership or other retail establishments
- Prepare monthly charge-off-recommendations based on non-performing loans and submit to management for review and approval of action plan
- Perform other tasks within department as assigned by management
Qualifications
- High school diploma or equivalent required
- Prior working experience in collections highly desired
- Knowledge of legal documents that relate to loan documentation, collateral, bankruptcy proceedings is a plus
- Proficiency in Microsoft Office Products required
- Basic accounting skills is highly desired
- Strong written and verbal communication skills required
- Strong multi-tasking and organizational skills required
- Demonstrated ability to work under pressure and difficult situations
- Ability to travel within regional area up to 10%
KEY COMPETENCIES:
- Customer relationship focused
- Professionalism
- Communications skills
- Adaptable and flexible
Company Profile
At United, we value all of the relationships we have built since 1839. We are committed to providing each relationship with an unmatched level of service. While we offer competitive products, services, rates, and technology, the level of service we provide and our commitment to building relationships is what sets us apart from our competitors. Our 211 full-service banking offices and 15 loan origination offices in West Virginia, Maryland, Virginia, Ohio, Georgia, Pennsylvania, North Carolina, South Carolina and Washington, D.C. are each built on customer service and commitment to the community. United is backed by a history of safe, sound and secure banking practices that have allowed us to navigate through decades of changing economic environments. Because of this, our employees, customers, shareholders and communities can rely on us to be their banking partner for decades to come. Member FDIC. Equal Housing Lender. Equal Opportunity Employer.
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