What are the responsibilities and job description for the Teller position at United Fidelity Bank?
The Teller is a key customer service position, the “face” of UFB. Providing friendly and efficient services for many frontline bank functions: loan transactions, processing checking and savings accounts, money orders, cashing checks, managing teller drawers, ATM balancing, vaults, etc. You will also promote and educate customers on available products and services, answer incoming phone calls, and assist management as needed.
Essential Job Functions include, but are not limited to:
Skills and Abilities Required to Perform Essential Job Functions:
The associate is frequently required to sit and/or stand, communicate, reach and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.
Working Conditions:
United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
Please note: UFB does not accept resumes from independent recruiters or external staffing agencies for any of our openings unless we have an agreement in place, signed by the VP of Human Resources.
Essential Job Functions include, but are not limited to:
- Comply with all policies, procedures, disclosure, regulations and consumer privacy requirements.
- Answer customer questions and explain available services.
- Process checking and savings deposits and/or withdraws.
- Check cashing/Cashier checks/cash advances.
- Cross-sell bank products and services.
- Refer customers to the proper department for issues that cannot be resolved at the teller line.
- Cash counting.
- Processing loan payments.
- Buy and sell currency from the vault as necessary.
- Ensure teller station is properly supplied.
- Balance drawer daily, including periodic batching of cashed checks.
- Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.
Skills and Abilities Required to Perform Essential Job Functions:
- Strong customer service focus.
- Excellent interpersonal and verbal communication skills.
- Computer literate.
- Possess a high degree of integrity when dealing with sensitive information.
- Energetic team player.
- Ability to perform work accurately and thoroughly.
- High School Diploma or GED equivalent required.
- Previous cash handling experience required.
The associate is frequently required to sit and/or stand, communicate, reach and manipulate objects, tools or controls that are typical of an office/bank environment. Lifting items weighting up to 10 pounds on a consistent basis. Manual dexterity and coordination are required over 80% of the work period while operating equipment such as computers, phones, calculators, etc.
Working Conditions:
- Typical office environment.
- Extended viewing of computer screens.
- Periodic travel between locations may be required if designated as a Teller.
- Regular travel will be required if designated as a Taskforce Teller.
- Hours per week are usually 32-40, Saturday rotation required.
United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
Please note: UFB does not accept resumes from independent recruiters or external staffing agencies for any of our openings unless we have an agreement in place, signed by the VP of Human Resources.
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