Medical Receptionist - PRN/On-Call - Glen Carbon, IL

United Skin Specialists
Glen Carbon, IL Part Time
POSTED ON 4/29/2024

The chosen candidate will be responsible for providing all around support to the clinic and patients in the following capacities:

Patient focus:

  • Welcomes patients into the clinic in a warm and friendly manner
  • Checks-in patients as they arrive for their appointment
  • Provides a clean and organized waiting area
  • Assists with helping patients select appropriate skin retail products
  • Optimizes patient satisfaction
  • Enters patient information and billing information into electronic database
  • Protects patients and employees by adhering to OSHA infection-control policies
  • Identifies and resolves patient-centered problems in a timely manner; Involving Clinic leads when appropriate
  • Adheres to HIPAA privacy policies
  • Follows all Standard Operating Procedures and other guidelines

Administrative Support:

  • Assists clinic team in various admin needs
  • Maintains electronic medical charts/files
  • Other duties and projects as assigned.

Scheduling:

  • Schedules appointments for new and existing patients
  • Reviews schedules for accuracy and productivity
  • Completes patient reminder phone calls if needed

 

Required Qualifications:

  • Requires a High-School diploma or equivalent 
  • At least 2 years’ experience in a healthcare environment; Preferably in a Dermatology or a Specialty Clinic
  • Strong computer skills – Microsoft Office and ability to learn new computer software
  • Customer-satisfaction personality
  • Ability to travel to other clinic locations in the Twin Cities metro area as needed to cover shifts as needed
  • Prior understanding of HIPAA compliance

 

Additional Qualifications:

  • Strong work ethic and team player
  • Exceptional organizational skills and effectively prioritizes tasks
  • Excellent customer service skills
  • High degree of professionalism
  • Ability to deal sensitively with confidential material
  • Strong interpersonal (verbal and written) communication skills
  • Ability to communicate with various levels of management
  • Positively contribute to the USS team environment by taking initiative to learn and build skill sets
  • Ability to independently problem solve

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