Community Outreach Representative - Remote in Seattle, WA

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

As a Community Outreach Representative (COR) you'll utilize innovative strategies and programs to ensure access to health care coverage for the underserved and impact millions of lives. You'll use your energetic, empathetic approach to marketing and add value to our team. Through community marketing and outreach efforts, you will have direct impact on membership growth and retention. You'll use your creativity, strategic lens, and outspoken attitude to be part of an elite team to rewrite the history of UnitedHealth Group.

This COR will interface with members of the Business Development and Sales Account Management teams to increase marketing synergy and drive overall UHC Medicare Institutional Equivalent Special Needs Plan (IESNP) membership growth. Working collectively with the Business Development and Sales team, the COR is responsible for working in targeted geographies and communities to increase enrollment for the UHC Medicare IESNP. Specifically, this position is responsible for developing sites, establishing valued-partner relationships, securing venues, generating leads for the Assisted Living Facilities (ALFs) and other communities with marketing activities that provide membership growth opportunity for qualified UHC Sales Agents.

If you are located in Seattle, WA, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

Identify and cultivate relationships with the leadership/management of Assisted Living Facilities and other organizations as a 'UnitedHealthcare relationship' -this will allow ongoing access to conduct presentations and informal sales events that generate leads and new membership
Work with Business Development and Sales to determine current relationships with whom to investigate, identify, initiate, and respond to opportunities to create or participate in marketing activities that lead to membership growth
Partner with multiple sales/distribution channels, leveraging contracted UHC agents and broker agents to drive events and leads, with ultimate success measured by enrollments
Collaborate with local market leadership to determine agents best suited and interested to sell in the IESNP space
Track and measure various sales event effectiveness and activities, events, leads & lead progress, sales, appointments, contacts, and relationship progress daily through internal systems. Assists with designing and measuring overall sales event strategy. Ensure all events are properly filed with appropriate regulatory agencies through the established UHC process
Execute, plan and coordinate resources (i.e., vendors, partners, Sales Agent, etc.) to ensure a successful event
Meeting or exceeding targeted growth, retention, and enrollment expectations within assigned territory
Assist with planning, implementing, and coordinating both sales and non-sales events for all assigned products
Provide input, support and feedback on promotional opportunities, benefits, and other issues
Prepare preliminary budget recommendations for each approved event
Identify, develop, and maintain solid relationships with key community partners. Serve as an ambassador for United Healthcare
Stay informed on UHC operations, provider network, premiums, member services, claims, explanation of benefits, processes and other services and issues to provide community partners, prospects, and members with accurate information, and provide feedback as appropriate

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

State life/health insurance license is a requirement for this position by law. If you do not already have one, must be willing to obtain a (company-sponsored) state health/life insurance license within 90 days of hire
Proficient in MS Office (Outlook, Word, Excel, PowerPoint, Teams)
Ability to work core business hours, Monday - Friday, weeknights, and weekends when required
Insured, dependable vehicle, good driving history with current driver's license
Ability to travel locally up to 75% of the time within the market

Preferred Qualifications:

Active life/health insurance license
2 years of business-to-consumer (B2C) marketing, outside sales or community outreach experience
Experience presenting to all audiences including public and senior management
Experience working with communities of all different ethnicities, cultural backgrounds, diverse populations and/or underserved communities
Medicare Advantage experience
Demonstrated knowledge of Medicare or CMS marketing rules and regulations
Established professional relationships with non-profits, community sources CBO’s, religious/faith-based organizations (FBO’s) in designated sales territory

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

Washington Residents Only: The salary range for Washington residents is $67,800 to $133,100. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

•All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.







Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.