Employer Installation Admin - Contract Analyst - National Remote

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.^SM

Everybody likes winning. Right? We sure do. And UnitedHealth Group has the right combination of leadership and innovation to ensure more wins in the marketplace everyday. As we take on new customers, we’re driving new opportunities for people like you. More and more employers are turning to us for a higher level of quality and performance in health care services. Now, we invite you to help us welcome these new members as you help install assigned benefits accounts. You’ll be responsible for overall employer contract loading using various databases and/or source documents. We provide the training, resources and opportunities you’d expect from a Fortune 10 leader.

Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 07:00am – 05:00pm CST. 

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Primary Responsibilities:

• Support the maintenance and development of a Benefit content management process using agile methodologies, including analysis, coding, and testing of benefit templates)
• Demonstrated ability to deliver high-quality insights under time pressure that includes flexibility to the business’ changing needs.
• Research and resolve Structural issues and maintain appropriate quality levels and production turnaround times.
• Actively participate in activities to support business agility within the organization.
• Record progress of implementation activities daily and report the status.
• Document process flows and create SOPs as needed in order to train new hires.
• Represent Our United Culture missions and values in all activities, demonstrating exemplary customer service with internal and external team members

While this role has serious impact, it's not easy. Deadlines can be intense and having a keen attention to detail is critical to maintaining workflow and project time lines.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1 years of experience working in an office setting
• Experience executing critical thinking in solving complex problems
• Experience leading and/or facilitating meetings to achieve desired outcomes
• Experience recording progress of implementation activities daily and reporting the status
• Experience using Microsoft Word for data entry and creating new documents
• Intermediate Microsoft Excel skills (formulas, pivot tables, edit/create spreadsheets)

Telecommuting Requirements:

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Preferred Qualifications:

• Bachelor’s Degree (or higher)
• Experience acting as a liaison between business and IT teams
• Team facilitation expertise including tailoring communication to audience, and providing training to new hires on the content Management tool.
• Agile Experience
• Experience in XML

Soft Skills:

• Adopt and adhere to best practices, processes and procedures, tools and standards as applicable 

UnitedHealth Group requires all new hires and employees to report their COVID-19 vaccination status.

Military & Veterans find your next mission: We know your background and experience is different and we like that. UnitedHealth Group values the skills, experience and dedication that serving in the military demands. In fact, many of the values defined in the service mirror what the UnitedHealth Group culture holds true: Integrity, Compassion, Relationships, Innovation and Performance. Whether you are looking to transition from active duty to a civilian career, or are an experienced veteran or spouse, we want to help guide your career journey. Learn more at https://uhg.hr/transitioning-military

Learn how Teresa, a Senior Quality Analyst, works with military veterans and ensures they receive the best benefits and experience possible. https://uhg.hr/vet

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we're presented with an opportunity to make a difference on a scale we couldn't imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you'll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You'll help write the next chapter in the history of healthcare. And you'll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.^SM

Colorado, Connecticut, Nevada or New York City Residents Only: The salary range for Colorado residents is $26.15 - $46.63. The salary range for Connecticut / Nevada / New York City residents is $28.85 - $51.30. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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