Lead Front Pharmacy Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.SM

A Lead Front Pharmacy Technician is specialized and well trained on a team’s process and procedures. The Lead Front Pharmacy Technician's role is designed to build a stronger, more cohesive team dynamic and positively impact the culture while assisting with the daily work of the team.

The Lead Front Pharm Tech reports directly to the supervisor and manager who oversees the team and manages the team workflow and personnel.

Work location: Remote in Illinois and Iowa

Work hours:  Monday - Friday, 7:00 AM - 6:00 PM CST, 40 hours a week.

If you reside in the state of Illinois or Iowa, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Training specific queue procedures
• Assists in creating/updating procedures. Ensures procedures remain updated with process changes
• Assign team daily work. Adjust assignments throughout the day as needed
• Q&A
• Co-leading huddles
• Working in queues to assist in workload where necessary
• Identify AIT trends and support associated ongoing training
• Partner with supervisor/manager to support team
• Effectively present information in larger and small group situations
• Proven ability to teach and coach new team members on systems and procedures
• Proven super-user in database systems

Competencies:

• Represent divvyCULTURE in their day to day actions and work
• Focus on the customer’s experience
• Displays integrity, honesty and a deep sense of caring for company, customers, and employees
• Creative thinker and problem solver
• Effective communication within team
• Continues to self-develop
• Conflict Resolution
• Decision Making
• Team Oriented
• Understanding and adapting to other styles
• Adaptability to change
• Strong attention to detail and accuracy
• Strong prioritization and organizational skills
• Strong time management and organizational skills
• Self-motivated and able to work independently and takes initiative
• Passion to help people and enrich their lives

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

Required Qualifications:

• High School Diploma/GED (or higher) OR 6 months of Pharmacy Technician experience
• Licensed Pharmacy Technician in the state of residence
• 6 months of experience in a Pharmacy setting

Preferred Qualifications:

• National Pharmacy Technician Certification
• Pharmacy and prescription data entry experience

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO #GREEN