What are the responsibilities and job description for the Patient Accounting Supervisor position at UnitedHealth Group?
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.(sm)
The Patient Accounting Supervisor is an essential position in the Patient Financial Services Billing and Collection process and responsible for daily operations with the PFS team. This role is responsible to supervise and provide oversight of the billing department, claims submissions, payment posting, accounts receivable, collection, and reimbursement management.
Location: This is an on-site position in Bakersfield, CA.
Primary Responsibilities:
- Requires a strong leader with the ability to supervise staff, accounts receivable and overall efficiencies within their team and department
- Analyzes trends impacting charges, coding, collection, and accounts receivable
- Ability to prioritize, plan and direct the teams performance to meet set goals
- Review claims and denials to ensure that they are prepared properly and follow-up when necessary
- Manage compliance of all federal, state and private insurance carrier requirements
- Fosters an environment that promotes teamwork and positive communications within the service area and department
- Works collaboratively and strategically with the Revenue Cycle team to develop and operationalize processes and procedures, with continuous process improvement activities
- Contributes to the ongoing performance management, to include quality assurance and process improvement activities
- Responsible for conducting performance appraisals, monitoring productivity and quality, and conducting weekly team meetings
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- High School Diploma / GED (or higher) OR 5 years of accounts receivable experience
- 1 years of leadership experience in a patient accounting environment, with experience in billing, collections and cash posting
- Intermediate proficiency with Microsoft Office products including Microsoft Word (create and edit documents), Microsoft Outlook (manage email and calendar), Microsoft PowerPoint (create and edit slides), and Microsoft Excel (create and edit spreadsheets)
- Ability to work on-site in Bakersfield, CA
Preferred Qualifications:
- Knowledge of ICD10
- Experience with hospital and clinic billing and collections
- Knowledge of hospital insurance billing requirements for all federal, state and local agencies and third-party submissions, as well as collections regulations
- Knowledge of third-party payer regulations and requirements
Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.
California Residents Only: The salary range for California residents is $56,300 to $110,400. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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