What are the responsibilities and job description for the Provider advocate position at UnitedHealth Group?
For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care.
Join us to start Caring. Connecting. Growing together.
Provider Relations Advocates are accountable for a full range of provider relations and service interactions within Optum Serve, including n end-to-end provider claims / concerns, ease of use of provider portal, and support for training & development of external provider education programs.
Our advocates support and nurture positive relationships between Optum Serve, providers, and program managers. The Advocates also supports and drive strategies relating to the retention of the provider network.
If you are located in North Dakota, South Dakota, Montana, or Utah, you’ll enjoy the flexibility to work remotely
as you take on some tough challenges.
Primary Responsibilities :
- Assist in end-to-end provider claims and help enhance provider experience
- Assist in efforts to enhance ease of use of provider portal and future services enhancements
- Support development and management of provider networks within assigned regions
- Help implement training and development of external providers through education programs in collaboration with our training teams
- Identify gaps in network composition and services to assist network contracting teams
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications :
- 1 years of provider advocacy experience
- 1 years of data entry experience
- Intermediate level of proficiency with Microsoft Office Suite, including Word, Excel, and PowerPoint
- Travel within territory up to 10%
- Currently reside or relocating to North Dakota, South Dakota, Montana or Utah
Preferred Qualifications :
- Provider data management or other healthcare database maintenance
- Proficiency with MS TEAMS, SharePoint and Excel
- Experience in continuous process, efficiency, and quality improvement
- Experience with military providers / programs
Soft Skills :
- Ability to perform detailed work with a high degree of accuracy
- All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone.
We believe everyone of every race, gender, sexuality, age, location and income deserves the opportunity to live their healthiest life.
Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes.
We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere : OptumCare is an Equal Employment Opportunity / Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Last updated : 2024-03-26
