Surgery Scheduler - Seattle, WA

Compassion. It’s the starting point for health care providers like you and it’s what drives us every day as we put our exceptional skills together with a real feeling of caring for others. This is a place where your impact goes beyond providing care one patient at a time. Because here, every day, you’re also providing leadership and contributing in ways that can affect millions for years to come. Ready for a new path? Learn more, and start doing your life’s best work. (sm)

Optum’s Pacific West region is redefining health care with a focus on health equity, affordability, quality, and convenience. From California, to Oregon and Washington, we are focused on helping more than 2.5 million patients live healthier lives and helping the health system work better for everyone. At Optum Pacific West, we care. We care for our team members, our patients, and our communities. Join our culture of caring and make a positive and lasting impact on health care for millions.

Under minimal supervision, coordinates and schedules all surgeries, procedures and anesthesia providers for the ASC’s using EPIC/Op Time computer system. Completes documentation review for all ASC patient case logs to accurately submit to coding and compliance for charging purposes. Any missing documentation or errors found will be submitted to the responsible clinical staff member or supervisor for correction. 

Primary Responsibilities:

• Ensures completion and accuracy of patient case log data entry to include but not limited to:
  • Procedure timing events
  • Anesthesia record (timing events, anesthesia type, preop block times if applicable, and ASA classification
  • Implants, Supply and Equipment (to include timing events if applicable)
  • Staff
  • Completed operative note (signed and dated by provider)
  • CPT and g-code completion
• Posts all ASC case logs for charging and reporting purposes
• Runs case log reports as directed by the OR Supervisor and/or ASC Director
• Interacts directly with ASC Supervisors, charge nurses, physicians, anesthesia providers, materials management, coding & compliance and ASC staff
• Accurately schedule surgical/procedure case requests from the OpTime case depot.  Verifying all case information is complete and accurate including the notation of any special time, equipment, supply and patient requests
• Assist specialty offices with offsite campus case scheduling as needed
• Arrange daily room schedule and patient lineup with the assistance from the OR supervisor, charge RN and preop call office nursing team
• Schedule anesthesia providers for all rooms at the ASCs as directed by the Facility Medical Director
• Coordinates any changes/alterations in the surgery schedule as directed by the Charge person/Supervisor
• Interacts directly with surgeons/MDs, OR supervisor, charge nurse, preop call staff and specialty office schedulers
• Takes brief, clear, & complete messages
• Distributes messages or pertinent information to appropriate staff in a timely manner
• Acts as a resource person to ASC staff and surgeon scheduling offices
• Monitors Quality Assurance mechanisms and gathers statistical data assigned
• Maintains professional growth and development by attending workshops and seminars

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school degree/GED or equivalent experience
• 1 years of experience working as a patient service representative or similar role in healthcare
• Solid knowledge of surgical procedures and medical terminology
• Proficient in Microsoft Office Suite
• Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation.

Preferred Qualifications:

• 2 years of experience with electronic surgery scheduling system
• Filing Experience
• Thorough knowledge of the PHS/HSM and on-line booking system

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment.

Careers with Optum. Our objective is to make health care simpler and more effective for everyone. With our hands at work across all aspects of health, you can play a role in creating a healthier world, one insight, one connection and one person at a time. We bring together some of the greatest minds and ideas to take health care to its fullest potential, promoting health equity and accessibility. Work with diverse, engaged and high-performing teams to help solve important challenges.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.