What are the responsibilities and job description for the Veteran Services Medical Office Manager - Virginia Beach, VA position at UnitedHealth Group?
Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
This role will be responsible for supervising a team of clinic employees and managing day to day operations of the Veteran Services Medical Clinic. Some travel will be required between facilities.
The office location is: LHI- Virginia Beach, 4360 Shore Drive Suite 101, Virginia Beach, VA
Primary Responsibilities:
- Manages and is accountable for clinical employees and/or supervisors
- Sets team direction, resolves problems and provides guidance to members of own team
- Adapts departmental plans and priorities to address business and operational challenges
- Influences or provides input to forecasting and planning activities
- Monitors, manages and controls operational and performance metrics in conjunction with established program value targets
- Develops solutions to address new, often complex customer requirements that address operational, clinical and customer needs
- Ensures audits are conducted, standards are met, successful outcome are achieved
- Reviews operational and performance metrics regularly and partners with direct supervisor in driving action plan development and execution
- Collaborates with Facilities Management to ensure site remains compliant with all applicable regulatory and accreditation requirements (NCQA/URAC/CMS)
- Collaborates across UHG including Medical, Site Directors, senior leaders, sales, account management, product organization, and other stakeholders
Required Qualifications:
- Bachelor’s Degree in business, communications, or healthcare related field; or commensurate experience
- 3 years of supervisory, management or leadership experience in clinic or other leadership position
- Proficient computer skills including Microsoft Office programs
- Ability to travel (25 - 50%)
- Full COVID-19 vaccination is an essential job function of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation
Preferred Qualifications:
- Experience managing occupational health clinic practice
- Clinical patient care experience
- Military and VA experience or familiarity
- Experience collaborating with/presenting to Senior Leaders and Key Stakeholders
- Experience implementing process improvements
- Experience tracking metrics
- Data processing/reporting experience
- Change management experience
To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers with LHI. Our focus is simple. We're innovators in cost-effective health care management. And when you join our team, you'll be a partner in impacting the lives of our customers, and employees. We've joined OptumHealth, part of the UnitedHealth Group family of companies, and our mission is to help the health system work better for everyone. We're located on the banks of the beautiful Mississippi River in La Crosse, WI, with a satellite office in Chicago and remote employees throughout the United States. We're supported by a national network of more than 25,000 medical and dental providers. Simply put, together we work toward a healthier tomorrow for everyone. Our team members are selected for their dedication and mission-driven focus. For you, that means one incredible team and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Salary : $1 - $1,000,000
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