Emergency Room Social Worker-Social Services-Methodist

As a member of the interdisciplinary team, contributes professional social work knowledge and skills in the provision of services that support patient and family access to health care and address psychosocial factors that influence a patient’s health. Works in various areas of the hospital providing direct care and support, transition planning and facilitation and advocacy.

Why UnityPoint Health?

• Commitment to our Team – For the second consecutive year, we're proud to be recognized as a  Top 150 Place to Work in Healthcare  by Becker's Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you Come for a fulfilling career and experience a  culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit  https://dayinthelife.unitypoint.org/  to hear more from our team members about why UnityPoint Health is a great place to work.

Patient Care: Performs psychosocial assessment of the patient to identify priority needs, strengths, patient preferences and barriers to care. Provides immediate crisis intervention and support to patients/families to enhance their ability to cope with the impact of health conditions. Educates patient/family regarding Advanced Directives and facilitates/documents advanced care planning conversations with patients/surrogate decision makers including First Steps and IPOST/IPOLST. Assesses grief issues and offers bereavement support. Assists with planning for care transitions and collaborates with UPH, community services, and facilities to support patient safety and continuity of care. Completes PASRR or other screening tools when appropriate for transition to another care provider. Documents assessments, interventions, and referrals in the electronic health record according to documentation standards.

Education and Advocacy: Serves as a patient/family advocate in support of patient confidentiality, informed consent, patient autonomy, and self-determination. Assesses patient safety to identify possible abuse, neglect or other risks to safety. Collaborates with the care team to address safety issues and files DHS reports and/or guides others in the process as mandated. Provides information and support with guardianship and conservatorship issues.

Supports culturally competent services and assists with arranging interpreter services as needed. Provides education to the patient/family regarding available services and supports and assists the patient to access those they are eligible for. Provides information and education to physician and other team members in understanding the psychosocial implications of illness and disease progression for the patient/family. Participates in mentoring new employees and/or supervising social work interns as requested.

Care Coordination/Transition Support: Identifies patient transitional needs by assessing psychosocial, environmental, financial and cultural strengths and barriers. Maintains comprehensive knowledge of community resources and acts as a liaison to refer patients/families to health and social services, health insurance, public assistance and other resources to meet patient identified needs. Provides expertise and plays a key role with the care team in establishing patient-centered goals of care and identifying psychosocial and behavioral strengths and barriers. Contributes to the comprehensive, longitudinal plan of care based on patient-centric goals and coping strategies. Facilitates and/or participates in interdisciplinary team meetings to review and revise the patient plan of care. Facilitates patient/family meetings to enhance family support of the patient’s care. Collaborates with social workers and other professionals across the continuum and in the community to ensure continuity of care.

Education: BSW degree in Social Work from an accredited school of social work. MSW degree in Social Work Preferred.

Experience: Prefer one year clinical experience in health care.

License(s)/Certification(s): Successfully complete Person Centered Care course within 1 year of hire. Valid mandatory Reporter course completion by state(s) requirement. Valid LBSW, LMSW, LISW, or similar licensure obtained within 1 year of hire.

Knowledge/Skills/Abilities: Knowledge of the social work process. Awareness and sensitivity to cultural diversity. Knowledge of the physiological elements of illness and impact on psychosocial functioning. Knowledge of the healthcare system and resources available to patients. Strong interpersonal skills and ability to work as a collaborative team member. Knowledge of social determinants of Health. Strong verbal and written communication skills

Other: Use of usual and customary equipment used to perform essential functions of the position. Work may require travel to other UPH facilities or patient homes. May drive a UPH vehicle, rental or own vehicle. Valid licensed driver with automobile insurance in accordance with state and/or organizational requirements.