Medical Staff Coordinator

UnityPoint-St Luke's Hospital

Full-Time Days

Monday through Friday

Oversees, coordinates, and supports all Medical Staff office functions including, local credentialing, medical education, governance and section meetings, policy revisions, and process improvement. Represents UPH – St. Luke’s and actively participates in UnityPoint Health System credentialing committees and activities.

Why UnityPoint Health?

• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive  Total Rewards  program offers benefits options like 401K match, paid time off and education assistance that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Hear more from our team members about why UnityPoint Health is a great place to work at  https://dayinthelife.unitypoint.org .

Key Accountability

• Oversees the day-to-day operations of the Medical Staff credentialing and re-credentialing processes acting decisively and taking effective action when problems occur.
• Processes all requests in reference to physician credentialing.
• Provides leadership and education to the Medical Staff on current credentialing issues.
• Keeps abreast of applicable regulatory guidelines and proposes appropriate bylaws/policy/procedure revisions, deletions and additions as necessary. Assists in achieving compliance and participates in related survey processes.
• Assesses compliance to regulatory standards with recommendations for change. Evaluates effectiveness of monitoring system annually.
• Interfaces with national benchmarking organizations and UnityPoint Health and UPH, St. Luke’s workgroups
• Serves as a key liaison between Medical Staff department and Siouxland Medical Education Foundation, i.e. MECO Program (pre-med students), Family Practice Residency Graduation, etc.
• Responsible for scheduling, preparing materials and notices for the monthly Medical Executive Committee and Annual Medical Staff Meeting; documenting proceedings, maintaining records and follow-up on actions taken. Completes data gathering, generates reports as necessitated.

Key Accountability

• Coordinates, schedules, organizes, attends and records medical staff meetings.
  • Welcomes visitors, guests and patients in a friendly, helpful manner.
  • Coordinates orientation for new physicians.
  • Coordinates meetings between administration, physicians and staff.
  • Organizes section and various committees to include agenda and support materials.
  • Responsible for physical set-up of meetings as noted above to include place, food reservations and support equipment.
  • Forward referrals to appropriate committee agenda for consideration at next regularly scheduled meeting.
• Prepares reports adequately and timely for assigned committees and documents activity appropriately to meet regulatory standards with correct storage and handling of confidential data.
• Facilitates physician peer review by preparing medical records and agenda
• Maintains positive physician and staff relationships.
• Maintain confidentiality of medical staff activities as they related to peer review, quality improvements, medico-legal issues, license, malpractice insurance, and delineation of privileges, confidential hearing records and reappointment.
• Provides PI support to hospital and medical staff.
• Designs and implements PI initiatives at the local affiliate and IHS System level as needed.
• Serves as an internal expert and consultant for performance improvement initiatives.
• Conducts Reviews of operational performance systems and assists the improvement teams to clarify specific benchmarks.

Key Accountability

• Coordinates continuing medical education programs.
• Coordinates clinical quality improvement and risk management efforts as it relates to medical review functions and re-credentialing.
• Works directly with healthcare team members and physicians to devise, implement, monitor and analyze performance improvement initiatives
• Maintains positive physician and staff relationships.
• Completes the design and/or implementation of special projects.
• Supports clinical risk management activities.
• Oversite and/or contributes to security management systems.
• Communicates and coordinates with all members of the healthcare team to ensure positive outcomes.
• Follows through on problems and issues until appropriately resolved.
• Troubleshoots problems with projects, systems, applications and provides user support.
• Suggests applications to meet user needs.
• Prepares electronic presentations and projects.
• Determines need for databases as appropriate to the project scope
• Provides clinical expertise/guidance in collection, interpretation and reporting of data.
• Assists with value stream mapping with focus on both local process and organizational needs.
• Recognizes consistency and synergy between PI and strategic and business plans.
• Performs other duties as needed.

• 	Minimum Requirements Identify items that are minimally required to perform the essential functions of this position.	Preferred or Specialized Not required to perform the essential functions of the position.
  Education:	High school diploma or equivalent	Associate degree preferred
  Experience:		Three years successful employment in healthcare related field preferred.
  License(s)/Certification(s):	Achieving and maintaining CPCS certification within two years of employment after eligibility. Valid driver’s license when driving any vehicle for work-related reasons.	CPMSM certification also encouraged.
  Knowledge/Skills/Abilities:	Effective written/verbal communication skills. Basic knowledge of computer concepts, information systems. Ability to meet time frames for work completion. Effective skills at teamwork and team facilitation. Commitment to maintaining a high level of competence in accreditation and performance improvement concepts.
  Other:	Use of usual and customary equipment used to perform essential functions of the position.