Radiology Technical Assistant- Radiology- Methodist- AS NEEDED

A Technical Assistant, under the direction of the Manager of Radiology Services or assigned leader, is responsible for transporting patients; assisting in lifting, moving, and attending to patients; utilizing direct patient care duties. They are responsible for maintaining cleanliness of transportation equipment and patient waiting and dressing areas; assisting in the radiology offices and assigned imaging area. May be assigned specific technical responsibilities for preparation of patients, assisting technologists as needed. Functions resulting in an exposure of patients to radiation, ultrasound or magnetic sequences may not be assigned.

When working in MRI, this position may help with MRI safety duties including investigating implants, assisting with completion of the MRI safety checklist and acting as a liaison between the MRI team and the patient care team to coordinate a safe MRI scan, allowing the MRI technologists to work at the top of their licensure. When working in other modalities, this position may help with patient prep work, patient care and assist with secretarial department work as warranted to allow techs to work at the top of their license and improve patient flow and efficiency. Other duties deemed necessary to support the mission and goals of UnityPoint Health- Des Moines may be assigned.

Why UnityPoint Health?

• Commitment to our Team – For the third consecutive year, we're proud to be recognized as a  Top 150 Place to Work in Healthcare  by Becker’s Healthcare for our commitment to our team members.
• Culture – At UnityPoint Health, you matter. Come for a fulfilling career and experience  a culture  guided by uncompromising values and unwavering belief in doing what's right for the people we serve.
• Benefits – Our competitive  Total Rewards  program offers benefits options that align with your needs and priorities, no matter what life stage you’re in.
• Diversity, Equity and Inclusion Commitment – We’re committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation.
• Development – We believe equipping you with support and  development opportunities  is an essential part of delivering a remarkable employment experience.
• Community Involvement – Be an essential part of our core purpose—to improve the health of the people and communities we serve.

Visit  https://dayinthelife.unitypoint.org/  to hear more from our team members about why UnityPoint Health is a great place to work.

• Demonstrates good patient communication and performs patient care activities. Assists technologists with transportation of patients to and from the Imaging Department

• Maintains privacy of the patients, their test results, and records.

• Maintains communication with Imaging Administration, staff, and physicians in a professional manner. Seeks the advice of the Radiology Leaders with problems. Implementing a solution at direction/discretion of Leaders.

• Maintain/stocking of sufficient supplies in the dressing room/clean utility areas so that patient care is not affected by untimely depletion of supplies. Mindful of waste & utilizes supplies wisely

• Actively participates in Departmental Process Improvement projects; including but not limited to, patient satisfaction scores, Departmental Goals & personal goals

• Development of Technical Assistant role by attending various departmental Meetings & educational opportunities.

• Has good listening skills, builds strong relationships, is flexible/open minded, solicits performance feedback and handles constructive criticism. Builds strong communication lines with others

• Works well in groups, helps resolve conflicts, participates in various staff or departmental meetings, works well with other departments, is flexible and open-minded

• Communicates closely with Imaging staff regarding patient consents, isolation concerns, patient preps or other vital information that may delay the study

• Prioritization of work, ability to make independent decisions based on needs of Imaging Department

• Utilizes information systems and prepares all documentation necessary to ensure accurate and consistent information workflows. Knowledge of basic clerical functions, including EMR & PACS

• Performs care and light maintenance of the transport equipment. This includes cleaning and inspection (quality assurance) of the equipment for safe usage & can assess equipment problems. Communication of issues with appropriate leader

• Maintains knowledge & actively participates in following of current department safety protocols and equipment usage.

• Accurately maintains necessary documentation and records to comply with regulatory guidelines established by the Iowa Department of Public Health (IDPH) and the DNV (Det Norske Veritas) accreditation body

• Responsible for contributing to the annual inspection process and adherence to all mandated regulations and standards.

• Follows all departmental, hospital regulations regarding infection control

• Correlates/Communicates modality exams with other tests – to give the patient the best care, in the most efficient setting

• Produces high quality patient care with precision, accuracy, and in a timely manner for the Imaging staff

• Is attentive to detail and accuracy, is committed to excellence. Is responsible for their own actions and actively works to improve in areas that are lacking

• Practices & monitors safety precautions for patients, employees & oneself during all transports

• Disposes of all body fluids, hazardous materials, and chemicals in an appropriate manner according to OSHA standards and guidelines.

Education: High School Diploma or Equivalent. Enrolled in Radiological School preferred.

Experience: Experience in a healthcare/direct patient care setting preferred.

License(s)/Certification(s): Valid driver’s license when driving any vehicle for work-related reasons. Current CPR certification or obtained within 30 days for new hire. CNA certification in the state of IA preferred.

Knowledge/Skills/Abilities:

• Direct Patient Care

• Computer Skills relating to various EMR & Radiology Imaging Systems, PACS

• Machines: Various technical systems including but not limited to: IV Pumps, Suction Machines, RIS (Radiology Applications), EMR, PACS, Various office equipment (including but not limited to fax, copier, scanner, digitizer, CD Burner), Telephone skills

• Equipment: Wheelchairs, Gurneys, Steris Chairs, Geri Chairs, Walkers, Gait Belts, ambulatory Aids

Administrative: The Technical Assistant shall transport patients to and from the department in a timely fashion with concern to patient comfort and safety. They will have communication skills necessary to deal with nursing units, technologists, and physician staff. They are responsible for ensuring appropriate paperwork is transported with patients. They will assist with office work, plus other duties when needed, and keep the Department in a clean, orderly fashion. They must be able to concentrate on the task at hand and consistently follow procedures, must demonstrate adaptability, flexibility, cooperation and maintain an attitude of professionalism while strictly adhering to all hospital and department safety regulations, guidelines, policies, and procedures, including MRI room safety guidelines.