Service technician

Policy Services Technician

Universal Shield Insurance Group (and its member companies Universal Fire & Casualty Insurance Company ( www.ufcic.com ) and Shield Indemnity Inc) has an opening for an experienced Garage Policy Services Technician in our Dublin, Ohio office at 6185 Emerald Parkway (Columbus suburb)and or our Marengo, Ohio office at 15 South Main St .

Partial work from home is available as agreed by team leader and management.

Guided by an entrepreneurial spirit, Universal Shield Insurance Group is a hybrid property and casualty insurer and insurtech that provides innovative insurance solutions to underserved markets for small businesses on both an admitted and surplus lines basis.

Via online state-of-the-art agency portals, we design our products intuitively and device-agnostic to accelerate competitive underwriting decisions for our partners and customers.

Our Policy Services Department seeks an experienced typist who is a self-starter, an accomplished multi-tasker, and who strives to deliver world-class service to key stakeholders (internal team members, company underwriters, agents, producers, and customers).

This position is an excellent opportunity to support a growing insurance company led by experienced insurance professionals with a long history of working together and a proven track record of success.

This is also an opportunity to develop commercial insurance underwriting skills and professional designations while serving as a Policy Services Technician with training and company-paid professional designation self-training through The Institutes.

Key Responsibilities :

• Rate & Issue system generated and manually issued policies, including Renewals.
• Communicate daily with agents as needed.
• Provides Underwriting Support.
• Prepares documents for requested forms of delivery, which may include digital methods (e-mail, cloud upload).
• Maintains files and records as requested and according to departmental policies and procedures.
• Performs other related duties as assigned.
• Ability to interact with others in a professional manner.
• Attendance.

Job Requirements :

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Understanding of basic office practices, procedures, and equipment.
• Ability to type at least 55 WPM.
• Ability to operate a calculator or ten-key by touch.
• Ability to understand and execute oral and written instructions with minimal supervision; willingness to request clarification as needed.
• Proficient with Microsoft Office Suite or related software.

Hourly Pay Range : This is a non-exempt position with an hourly pay range of $20.00-$25.00 per hour (negotiable based on experience)

Universal Shield Insurance Group offers an industry-competitive benefits package including health insurance with a company-contributed HSA, dental insurance, vision coverage, short-term disability insurance, long-term disability insurance, AD&D insurance, Employee Assistance Program (EAP), and other lifestyle and family-friendly and work / life balance benefits.

We also offer a company-matched 401K, PTO for employees, and other ancillary workforce benefits. Applicants selected for interviews will receive more information on our full company benefit program.

Universal Shield Insurance Group (and its member companies Universal Fire & Casualty Insurance Company and Shield Indemnity Inc) is an equal opportunity employer.

Discrimination of any kind, including race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, or on any basis prohibited by federal, state, or local law, is not tolerated at Universal Shield Insurance Group.

Founded in 2003, UFCIC is continuously innovating to serve new markets with new products based on cutting edge business strategies

UFCIC targets property and casualty insurance for small businesses that are managed in such a way that they deserve to qualify for, and enjoy, the additional advantages in security and coverage offered by an admitted product.

While the surplus market, as a last resort channel, can provide a reduced coverage form at a higher price, UFCIC turns this dynamic upside down.

Via a higher standard of acceptance, expert underwriting rules, advanced analytics, machine learning, and external data sources to supplement standard risk information, the majority of UFCIC’s target business can graduate from the surplus lines and be provided with a superior coverage form in the admitted marketplace.

For those risks that necessitate the surplus market, our company uses our E&S carrier, Shield Indemnity, for risk placement.

UFCIC also serves the specialty surety bond marketplace by providing a variety of proprietary, cutting-edge, and competitively priced surety products available through efficient direct and agent based technology enabled portals.

Via UFCBonds.com (B2C), customers can buy License and Permit bonds direct, as well as other types of surety bonds, with zero commissions and fees savings are up to 25% compared to online agency based surety bond platforms.

For business to business (B2B), our BondRamp.com platform serves our distributors for surety bond placement. Additionally, UFCBonds.

com and BondRamp.com issue most bonds instantly and are available 24x7x365 and accessible by computer, tablet, or mobile device.

UFCIC is part of the Universal Shield Insurance Group (www.universalshield.com). Universal Shield is composed of Universal Fire & Casualty Insurance Company (www.

ufcic.com) - an admitted carrier - and Shield Indemnity Inc. (shieldindemnity.com) - an excess and surplus carrier.

About Universal Fire & Casualty Insurance Company :

Guided by an entrepreneurial spirit, Universal Fire & Casualty Insurance Company (UFCIC) is a hybrid property and casualty insurer and insurtech that provides innovative insurance solutions to underserved markets for small businesses.

Via online state-of-the-art agency portals and direct to consumer retail (B2C) and business to business (B2B) websites, we design our products intuitively and device agnostic to accelerate competitive underwriting decisions for our partners and customers.

UFCIC targets property and casualty insurance for small businesses that are managed in such a way that they deserve to qualify for, and enjoy, the additional advantages in security and coverage offered by an admitted product.

While the surplus market, as a last resort channel, can provide a reduced coverage form at a higher price, UFCIC turns this dynamic upside down.

Via a higher standard of acceptance, expert underwriting rules, advanced analytics, machine learning, and external data sources to supplement standard risk information, the majority of UFCIC’s target business can graduate from the surplus lines and be provided with a superior coverage form in the admitted marketplace.

For those risks that necessitate the surplus market, our company uses our E&S carrier, Shield Indemnity, for risk placement.

Via UFCBonds.com (B2C), customers can buy License and Permit bonds direct, as well as other types of surety bonds, with zero commissions and fees savings are up to 25% compared to online agency based surety bond platforms.

For business to business (B2B), our BondRamp.com platform serves our distributors for surety bond placement. Additionally, UFCBonds.

com and BondRamp.com issue most bonds instantly and are available 24x7x365 and accessible by computer, tablet, or mobile device.

UFCIC is part of the Universal Shield Insurance Group (www.universalshield.com). Universal Shield is composed of Universal Fire & Casualty Insurance Company (www.

ufcic.com) - an admitted carrier - and Shield Indemnity Inc. (shieldindemnity.com) - an excess and surplus carrier.

Last updated : 2024-08-01

Salary : $20 - $25