Student Affairs HR Coordinator

The Division of Student Affairs consists of 30 departments that provide student support and services dedicated to helping students become successful, curious, competent individuals during their time at CU Boulder.

The work in Student Affairs supports all factors of the student experience, no matter what department a staff member may work in. This includes where students live, eat, make friends, build professional skills and find help if they need it. Many departments provide involvement opportunities, educational resources and support services to help students find their community and build lifelong skills. Student Affairs also has shared services departments that support the work and staff of our student-facing areas, including areas like assessment, business services, financial planning, human resources, marketing communications and information technology (IT).

With over 800 staff members in the Division of Student Affairs, our diverse team is uniquely positioned to personalize the student experience and advocate for students, enhancing their success inside and outside the classroom.

Student Affairs Human Resources

Student Affairs HR provides information and resources to support staff in the Division of Student Affairs, including in the areas of performance management, professional development and more. The Division of Student Affairs is committed to providing an excellent staff experience through positive staff engagement. Members of the division are encouraged and empowered to create and maintain a deep connection to their work, their colleagues and the Buff community by participating in opportunities for personal, professional and organizational growth.

Human Resources Transactional Services

• Liaise with campus Human Resources Service Center (HRSC) to ensure all payroll/personnel transactions are completed accurately and timely for all permanent, student and temporary staff. This may include reviewing, correcting and uploading payroll from Kronos Dimensions timekeeping system.
• Liaise with HRSC for all student employment hiring within the division.
• Review bi-weekly and monthly payroll completed by the HR Service Center to ensure no payroll discrepancies.
• Work with the HRSC to fix any payroll discrepancies and communicate with the employee regarding these discrepancies and how they will be rectified.
• Interpret and explain Human Resources policies at the system, campus and Division level, procedures, laws, standards and regulations to answer inquiries and provide information for general HR inquiries and actions.
• Advise on general HR questions that arise from our Division constituents including but not limited to, leave, payroll, time- off, administrative leave policies, hiring and onboarding.
• Complete PET’s for Division constituents when needed.
• Train supervisors and employees on timekeeping systems (MyLeave and Kronos Dimensions) and standard processes for recording time within the Division.
• Communicate with Division constituents to relay campus, Division and department messaging around HR actions, processes and procedures.
• Work with SAHR consultant team to ensure new hires/promotions are entered accurately and work with HRSC for any corrections.
• Process one-time payments (Additional Pay Form).
• Upload pertinent documents into personnel files through OnBase.
• Coordinate and process leave audits when requested or during terminations/resignations/retirements etc.
• Initiate exit interviews for permanent staff.

Customer Service

• Proactively develop constructive and cooperative working relationships with Division constituents.
• Provide high level of customer service to Division constituents in both email response and in person consultation.
• Responses that are strategic in nature while identifying specific policies/procedures that were referenced to determine advisement.
• Create a customer service feedback form to ensure we are meeting all customers needs and making changes when needed.
• Work with Student Affairs HR leadership to identify and setup a ticketing system that all HR general inquiries will be routed through and tracked.

Other Duties

• Participate in committees as appropriate.
• Assist Division payroll team when needed.

This position is a hybrid role that is going to be required to be on campus 2-3 days per week. We plan on discussing this further during the interview process.

• Starting salary is $50,500. Onboarding assistance is available within Student Affairs guidelines.

• Strong communication skills, including interpersonal communication.
• Communicate complex information, both written and orally to a wide variety of constituents.
• Ability to manage relationships and coordinate workflow with other departmental units.
• Ability to interpret and explain policies and procedures in a clear and concise manner.

• Experience working in Higher Education.
• 2 years experience with HR transactional support (payroll support, general HR inquiries).
• Knowledge and understanding of HR policies and procedures in a University environment.
• Experience with timekeeping systems (MyLeave, Kronos).
• Experience in a customer service role.

To apply, please submit the following materials:

• A current resume.
• A cover letter that specifically tells us how your background and experience align with the requirements, qualifications, and responsibilities of the position.

We may request references at a later time.

Please apply by October 25, 2023 for consideration.

Note: Application materials will not be accepted via email. For consideration, applications must be submitted through CU Boulder Jobs.