Financial Aid Coordinator

Financial Aid Coordinator

Posting Category:

About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves more than 4,000 students in 44 graduate and 56 undergraduate programs. You are encouraged to visit the university web page at http://www.uis.edu.

Application deadline: 11/2/2023

Minimum Starting Salary: $23.41 per hour / 7.5 hour work day

Summary:
The Financial Aid Coordinator advises undergraduate students and participates in all functions and processing of Federal, State and Institutional financial aid programs. The Coordinator processes daily tasks, monitors report, creates adjustments, resolves issues, and verifies student eligibility for student loans, grants and scholarships.

Duties & Responsibilities:

• Provide customer service and counseling to financial aid applicants and families via phone, email, in person and virtual visits.

• Process federal, state and institutional aid for eligible students so they can receive an accurate financial aid package and financial aid disbursements in a timely manner.

• Serve as primary Athletic Aid processor and liaison to the UIS Athletic department. Reconcile athletic aid and communicate with the Athletic department compliance representative.

• Reconcile Federal Work Study (FWS) and monitor student eligibility throughout the year.

• Manual package summer financial aid and repackaging any other students as necessary.

• Verify student aid applications for eligibility; process and track verification documents as well as other required documentation to complete aid eligibility.

• Resolve over-awards and adjust the student's budget accordingly and/or ensure funds are reduced or returned as needed.

• Coordinate the community service FWS student tutors with area schools, HR and financial aid. Ensure that the University meets the minimum obligation to employee reading and math tutors in local public K-12 schools.

• Participate in events and presentations for current and prospective students, such as new student orientations and open houses.

• Advise students on proper documentation for verification, Changes in Financial Situations and Dependency Overrides; and have knowledge on what is eligible supporting documentation.

• Participate in training and professional development opportunities.

• Represent the financial aid office on various groups or committees across campus, as delegated.

• Performs other related duties as assigned.

Preferred Qualifications:
Experience with Banner student financial aid software

Knowledge, Skills & Abilities:
Knowledge of all federal, state, institutional, and private financial aid regulations as they apply to packaging and disbursement of financial aid, disbursement of refunds, and Satisfactory Academic Progress (SAP).
Knowledge of the student application process.
Knowledge of Microsoft Office – Outlook, Excel, and Word and other computer programs.
Skill in mathematics and calculations.
Skill in customer service, and oral and written communication.
Skill in time management, organizing work assignments, and responding quickly and effectively to challenges.
Ability to interpret and apply internal and government policies, procedures and regulations.
Ability to work in an environment that can be fast-paced and stressful.

Employment Policies and other information:

Failure to accurately describe work experience, or failure to submit college transcripts may result in an applicant not being admitted to the exam.

UIS an affirmative action/equal opportunity employer with strong institutional commitment to recruitment and retention of a diverse and inclusive community. Women, minorities, veterans, and persons with disabilities are encouraged to apply. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law.

UIS employees are strongly encouraged to stay up to date with the most recent COVID-19 vaccination available as a barrier to serious illness.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current or former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System.

• You will not pay Social Security taxes and your earning will not be on your Social Security Record. (Your record will, however, show your Medicare wages.
• Your pension from the State Universities Retirement System may affect the amount of your:

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting UIS HR at hremployment@uis.edu or call 217-206-6652.