Information Technology Technical Associate - Financial Aid

Information Technology Technical Associate - Financial Aid

Posting Category:

About UIS: Located in the state capital, the University of Illinois Springfield is one of three members of the University of Illinois system. The University serves approximately 4,000 students in 21 graduate and 31 undergraduate programs. You are encouraged to visit the university web page at http://www.uis.edu.

Application deadline: 10/24/2022

Minimum Starting Salary: $55,000.00 annually/$28.20 hour (7.5 hour workday)

Summary:
The Financial Aid (FA) Information Technology Technical Associate (ITTA) provides technical support and expertise for financial aid operating systems. The FA ITTA serves as the primary liaison with IT staff on matters related to the Financial Aid systems. This position serves as a technical lead and subject matter expert in financial aid systems, data, and website.

Duties & Responsibilities:

• 
  Provide technical expertise to the financial aid team in managing the financial aid software programs, reports, and website to maintain efficient operations. Provide technical assistance and training for financial aid staff on system procedures, system integration, data integrity and reporting.

• Create, test and implement financial aid processes such as packaging, budgeting, and student communication, identifying areas for innovation, improvement, and collaboration.

• Coordinate with Office of Financial Assistance management, system-level Administrative Information Technology Services (AITS), campus-level Information Technology Support (ITS), and Enrollment Management (EM) technical staff to ensure financial aid systems operate effectively and efficiently.

• Serve as the department lead for IT/technical processes and projects, such as new or updated software applications and implementing new processes for greater efficiency.

• Manage data integration both internally and externally, including data exchange with admission/records & registration/bursar, and file/data exchanges with ISAC and FSA Department of Education.

• Participate in team meetings, campus events, and professional development. Maintains current knowledge of federal and state regulations and guidelines to properly administer financial aid programs. Represent the financial aid office on various groups or committees across campus, as delegated.

• Create complex custom queries and programs for a variety of financial aid management needs and reporting requirements Completes federal, state and institutional reports and surveys. Analyzes financial aid reports for accuracy.

• Prepare and maintain documentation for IT functional processes and procedures.

• Serve as destination point administrator for the Federal Student Aid and UIS office of Student Financial Aid sites and ensure staff is complying with the responsibilities and requirements associated with those credentials. Update, maintain and monitor information technology security for all staff.

• Performs other related duties as assigned.

Specialty Factors:

One year or more of additional related experience including SQL, data analysis and maintenance, or software support.

Preferred Qualifications:
A bachelor’s degree is preferred.
Experience with Banner student financial aid software, Slate CRM, NSLDS, EDconnect and/or COD systems
Prior financial aid experience and/or enrollment management experience.

Knowledge, Skills & Abilities:
1. Strong computer literacy and database management skills, including but not limited to complex SQL and HTML.
2. Ability to utilize multiple platforms for data extraction and report generation.
3. Excellent oral and written communication skills. Ability to communicate with both technical and functional users.
4. Knowledge of Microsoft Office – Outlook, Excel, and Word.
5. Skill in use of data, research and analysis to increase and improve operational efficiency.
6. Ability to resolve and assist in resolution of problems and/or complaints, taking corrective action as appropriate.
7. Skill in time management, organizing work assignments, and responding quickly and effectively to challenges.
8. Ability to interpret and apply internal and government policies, procedures and regulations.
9. Ability to work independently, or as part of a team, in a fast-paced environment.

Travel Requirements:
0%

Employment Policies and other information:

Failure to accurately describe work experience, or failure to submit college transcripts may result in an applicant not being admitted to the exam.

UIS an affirmative action/equal opportunity employer with strong institutional commitment to recruitment and retention of a diverse and inclusive community. Women, minorities, veterans, and persons with disabilities are encouraged to apply. As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with state and federal law.

Residence Reference: For full consideration, applicants must be residents of the State of Illinois.

New Policy: All offers for employment are contingent upon proof of vaccination against the COVID-19 virus, or an approved exemption, pursuant to UIS New Hire COVID Policy Supplement.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current or former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.

UIS employment in this role is not covered by Social Security, and instead, is covered by the State University Retirement System.

• You will not pay Social Security taxes and your earning will not be on your Social Security Record. (Your record will, however, show your Medicare wages.
• Your pension from the State Universities Retirement System may affect the amount of your:

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted by contacting UIS HR at hremployment@uis.edu or call 217-206-6652.