What are the responsibilities and job description for the PATIENT ACCESS REPRESENTATIVE position at University of Maryland Capital Region?
Patient Access Representative
Full Time:3pm-Midnight
Laurel, MD
At UM Capital Region Medical Center, we are about to ChangeUP everything with the opening of our new hospital in 2021!
Located in Largo in the heart of Prince George’s County, our new state-of-the-art regional medical center (UM Capital Region Medical Center) will provide improved access to primary and ambulatory care services, and serve as a tertiary care center for critically ill patients. In addition, our new space will allow us to expand our offerings as a community partner to help improve the health status of Prince George’s County residents.
We are looking for A Patient Access Representative to join our extraordinary Registration Services Team at University of Maryland Capital Region Medical Center as a number of new career pathways makes this the perfect time for you to join our team. Our affiliation with the University of Maryland Medical System (UMMS) have created new pathways and makes this the perfect time for you to join our team.
What we offer:
- Opportunity to work with a small, cohesive team of experienced professionals
- A comprehensive benefits package including health, vision and dental coverage including prescription drug coverage.
- Great Work Life Balance: You will accrue paid annual leave; we offer dependent care reimbursement, short/long term disability and an employee assistant program.
- Competitive salary
- Educational Assistance: We support your continuing education and career advancement by offering tuition reimbursement.
General Summary:
Under regular supervision performs all outpatient and inpatient registration functions including hospital point of service collections, electronic patient bed management responsibilities and insurance verification. Process patients through the registration functions as quickly as possible while collecting complete and accurate personal, clinical and financial information. Provides general information to hospital users, patients and families. Communicates effectively to service delivery areas to maximize patient flow and customer service.
What You Need to Be Successful:
Education/Knowledge (see attached explanation sheet)
Attained Level: High School or Equivalent
Preferred: Some college level course work
Completed Course Work/Program: Business, healthcare administration, social work, or related.
Applicable Experience
Experience (years): Required: One year Preferred: Two or more
Experience (describe required & preferred): One year of experience providing direct customer service.
A hospital setting is preferred
Salary : $1 - $1,000,000