Patient Care Coordinator

Baltimore, MD Full Time
POSTED ON 3/18/2024

We are looking for a motivated individual to join our team to take their career to the next level and go the extra mile for all of our patients. If you are passionate about patient-centered care, we want to meet you!

This position requires candidates to be fully COVID19 vaccinated and provide proof of COVID-19 vaccination.

Responsibilities

Follow and execute all company processes/procedures

Answer high volume multi-line phone system in a professional manner

Professionally and effectively communicate with patients

Schedule all appointments

Collect all patient co-pays and balances at time of service

Register new patients into computer system

Pull, file, and prepare patient charts

Scan various documents

Email/Mail patient paperwork

Efficiently perform check-in and check-out process

Ensure patient paperwork/records are complete and current

Maintain cleanliness and organized appearance of the front desk and waiting area

Strictly adhere to HIPAA standards in the protection of patient personal information

Retrieve messages from voicemail and follow processes to ensure messages are routed to appropriate department

Carry out any administrative tasks assigned by Manager and/or Providers

Medical Records

Requirements

EPIC Software Experience

Medical and Dental insurance experience

Team Oriented but able to perform individually

High School Diploma or Equivalent

Ability to multi-task and prioritize in a fast paced environment

Ability to remain polite and professional at all times

Punctual and reliable

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Healthcare setting:

  • Private practice

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • EPIC Software: 1 year (Preferred)
  • Computer Skills: 1 year (Required)

Work Location: In person

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