Category Status:
33-Exempt Regular
Applicant Search Category:
Staff
University Authorized FTE:
1.000
Unit:
VPSA-Res Facilities-IT Services
Campus/College Information:
Founded in 1856, University of Maryland, College Park is the state’s flagship institution. Our 1,250-acre College Park campus is just minutes away from Washington, D.C., and the nexus of the nation’s legislative, executive, and judicial centers of power. This unique proximity to business and technology leaders, federal departments and agencies, and a myriad of research entities, embassies, think tanks, cultural centers, and non-profit organizations is simply unparalleled. Synergistic opportunities for our faculty and students abound and are virtually limitless in the nation’s capital and surrounding areas. The University is committed to attracting and retaining outstanding and diverse faculty and staff that will enhance our stature of preeminence in our three missions of teaching, scholarship, and full engagement in our community, the state of Maryland, and in the world.
Background Checks
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify you from employment.
Vaccine Protocol
The University of Maryland has made the safety of our students, faculty and staff, and our surrounding communities a top priority. As part of that commitment, the University System of Maryland (USM) recently announced that students, faculty, and staff on USM campuses this fall, including UMD, are required to be vaccinated against COVID. As a prospective and/or a new employee at UMD, you will be required to comply with the University’s vaccination protocol. Proof of full vaccination will be required before the start of employment in order to work at any University of Maryland location. Prospective or new employees may seek a medical or religious exemption to the vaccination requirement at return.umd.edu and must have an approved exemption prior to the start of their employment. Failure to provide proof of vaccination or to obtain approval for a medical or religious exemption will result in the offer of employment being rescinded.
Position Summary/Purpose of Position:
Develops, manages, analyzes, upgrades and services mission critical networked systems and oversees Information Technology support for Departmental functions. The current systems include a shared virtualization cluster for servers, Active Directory, database systems, over 200 workstations, laptops, cell phones and printers. Provides support to 250 staff in multiple office, shop and storeroom locations across campus. Responsible for a web site accessed by customers and staff. Supports the use of current and future Enterprise Resource Planning (ERP) and Integrated Work Management System (IWMS) with data integrations and user support. Supervises, trains and evaluates IT Support Associate. The Manager is directly supervised by the Assistant Director for Technology Services.
Minimum Qualifications:
- Bachelor’s degree is required.
- Minimum 5 years work experience in an IT field.
- A minimum of 3 years hands on experience with Windows Server, Active Directory, VMWare, and centralized workstation management tools. Experience with Microsoft Endpoint Configuration Manager preferred.
- Must have familiarity with administering Microsoft SQL Server.
- Driver’s license with fewer than 6 points is required.
- Must be able to respond to critical issues during non-business hours.
- Must be able to follow through on multiple and often simultaneous projects and work under time-sensitive deadlines.
- Strong problem solving skills.
- Experience in working in a diverse environment.
Additional Certifications:
MCSE or CNE desirable.
Job Risks
Not Applicable to This Position
Physical Demands
Ability to lift computers, boxes, and other items weighing 50 pounds, move printers and other items with built-in wheels weighing up to 150 pounds, and use hand trucks to move items weighing 150 pounds.
Best Consideration Date
01/21/2022
Diversity Statement:
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
