Admissions Interviewer

Required Qualifications:

• Business college, office skills training, university level education, clerical experience involving contact with the public, or a combination of education/training and experience totaling four years.
• Must be able to communicate verbally and in writing; clear understandable English.
• Demonstrated commitment to promoting a culture that respects and advances diversity and inclusion.

Preferred Qualifications:

• Ability to lift 30 pounds.
• Experience working with computerized scheduling, both in person and on the phone.
• Ability to communicate in a professional and welcoming manner using appropriate grammar, vocabulary and voice tone.
• Communication skills for interviewing, registering and scheduling patients.
• Experience working with individuals from diverse racial, ethnic, and socioeconomic backgrounds.

General Statement of Responsibilities:

The Admissions Interviewer at Minneapolis Community Technical College (Minneapolis College) supports provider staff by assessing appropriate service needed when scheduling patients. Assigned responsibilities are carried out in a manner respectful of the rights of patients, and conducive to the efficient rendering of high-quality ambulatory care.

This is a 9-month appointment at 32 hours per week during the academic year and 16 hours a week for 6 weeks in the summer.

What we offer:

• Excellent and affordable health care benefits.
• Annual merit increase program.
• No nights or weekends
• 11 paid holidays
• Paid Vacation and sick time
• MSRS pension plan
• Reduced tuition opportunities covering 75% - 100% of eligible tuition.

Detailed Job Responsibilities:

• Screen patients:
  • Check Minneapolis College student status to determine eligibility.
  • Obtain insurance information if the student has an insurance plan.
  • Obtain information from the patient to determine what service is needed.
• Appointment scheduling and appointment arrivals
  • Register new patients
  • Verify and edit demographic information on established patients
  • Copy student insurance card for scanning into the EHR.
  • Obtain general release for insurance claims process.
  • Obtain HIPAA acknowledgment at first check-in and as needed.
  • Obtain demographic information at check-in.
  • Schedule appointments according to Minneapolis College guidelines.
• Perform delegated tasks
  • Notification of patients when an appointment has been bumped.
  • Mark appointment status as appropriate.
  • Manage outgoing and incoming mail.
  • Maintain a clean and orderly work area.
  • Duties and tasks assigned.
• Continual improvement of systems and processes supporting patient access to service.
  • Attend and participate in staff meetings, classes and training.
  • Maintain familiarity and compliance with applicable OSHA and MERTKA guidelines.
  • Participate in ongoing review of policies, procedures and protocols.
  • Participate in Quality Improvement projects.
• File confidential documents for medical records to scan; shred confidential papers at end of day.
• Assist providers and staff as needed.
• Answer incoming phone lines.
• Promote a safe, equitable, and respectful environment in which concerns can be addressed effectively.

About Boynton Health, Minneapolis College

Boynton.umn.edu

Boynton Health, a nationally recognized leader in college health, is transforming health and academic success for students. Our mission is to create a healthy community by working with students, faculty and staff to achieve physical, emotional and social well-being. Boynton provides comprehensive health care to students, faculty and staff. Boynton conducts significant outreach efforts including student-led health promotion in the areas of sexual health, nutrition and stress management. It conducts a comprehensive survey of college students to give postsecondary institutions a look at the health of their students. And it conducts community-based public health initiatives to support the health of everyone on campus.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Please note: All employees at the University of Minnesota are required to report complete vaccination against COVID-19 or submit documentation requesting a medical or religious exemption on their first day of employment. To learn more, please visit the University's COVID-19 Response webpage.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.