Admissions Processing Specialist - Now Hiring

Admissions Processing Specialist

332280

B08059

Support Staff Non Exempt

7912

N/A

Full-Time

N/A

N/A

No

8:00am - 5:00pm

Enrollment Services Processing Office

ENROLLMENT SERVICES

Academic Affairs - DIV

N/A

$34,000 - negotiable

Annually

In 2020, the University of North Florida (UNF) received the prestigious INSIGHT Into Diversity magazine Higher Education Excellence in Diversity (HEED) Award, the only application-based national award for U.S. colleges and universities that exhibit an outstanding commitment to diversity and inclusion across their campuses. In addition, UNF ranked highest among the HEED institutions and was recognized as a 2020 Diversity Champion.

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.

The University of North Florida promotes the quality and effectiveness of education and strives to maintain the highest standards of academic excellence in all phases of instruction, research/scholarship/creative activity, and service.

The Admissions Processing Specialist is an application processing position in the Office of Admissions. This position, under the direction of an Assistant Director or above performs highly specialized and diverse administrative support work.

This vital position is responsible for assisting in the daily management of undergraduate initial residency processing for tuition purposes and undergraduate residency reclassification. These functions include reviewing and determining Florida residency for tuition purposes (initial and reclassification), maintaining undergraduate residency workflows (initial and reclassification), communication to students (initial and reclassification), and meeting with students to discuss residency for tuition purposes. This position will also maintain, review, and process/forward for processing tuition fee waivers.. This position is responsible for reviewing, understanding, and researching Florida state statutes and UNF policies and regulations regarding residency for tuition purposes. This position works with the Assistant Director or above to manage and coordinate online and paper workflows, compliance checking, and State reporting. In addition, this position works with the Assistant Director or above as a liaison for the UNF Residency Appeals Committee.

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In accordance with state and university guidelines and university enrollment objectives, this position utilizes professional judgement to determine the eligibility of applicants for admission to UNF based on the analysis of the admission application, transcripts, standardized tests, and supplemental documentation. Prioritizes admission applications based on deadlines established by Enrollment Services and academic departments. Completes processing forms to provide clear documentation of decision process including requests for additional information and contacts with applicants. Maintains a thorough knowledge of current UNF admission and Enrollment Services policies. Acts as a liaison to UNF admissions staff and other academic departments by interpreting and explaining current UNF admission guidelines and policies and verifies application information for other offices and academic departments. Perform evaluations on transfer coursework for all incoming and current undergraduate students, requiring a thorough understanding of the impact across the University and the computer systems. Enter student test credit into the student information system (SIS) for all applicants.

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Enter and change all data in SIS and/or CRM when processing request forms. This includes major changes, term changes and withdrawing/declining applications. Provide customer service for incoming calls and emails from applicants, students, parents, faculty, admissions counselors, high school counselors, university partners and others. This position assist with the training of residency for tuition purposes. Special projects and other duties as assigned by the Associate Director or Director of Enrollment Services Processing.

10

Support One-Stop Student Services with guidance and training as appropriate.

High school diploma or completion of G.E.D. equivalency. Two years’ experience in skilled clerical, accounting, auditing, and/or administrative support work, including one year of data entry work.

n/a

Strong service orientation and an understanding of speed as a strategy. Experience working with Banner, Slate, and/or OnBase. Ability to interpret University, SUS, and Admissions policies and procedures. Basic mechanical aptitude for operation of office equipment such as a personal computer and copy machine. Manual dexterity to input data accurately and in a timely manner on a PC keyboard. Ability to carry out responsibilities of the position using independent judgment. Ability to sit continuously to perform data input and essential job functions for an 8-hour day. Ability to perform duties in an open/shared space work environment. Visual ability, corrected, to operate computer to read small type documents. Ability to hear and speak adequately to communicate. Knowledge of principals, techniques and applications of effective verbal, electronic and written communications. Ability to understand basic interpersonal and team building skills and act professionally in the work environment. Ability to deal effectively, respectfully, and diplomatically with others, and maintain a good working relationship with co-workers. They must be willing to assimilate into an office of leaders focused on providing student-centered service and a teamwork mentality as we work to better the services that we provide to students and the UNF community daily.

This position requires a background check. In conjunction with the University’s policy, this position may also require a credit check.

This position has been designated as a Campus Security Authority (CSA). This position has been designated as a CSA because it involves significant responsibility for student and campus activities and/or responsibility for campus security. As such, any person in this position must report to the University Police Department a crime or an incident that might be a crime that he/she becomes aware of. This position has a reporting requirement because the University believes that responsibility for students, campus activities and/or campus security will make the holder of this position someone members of the University community will see as an authority figure and someone to whom they can seek help. A CSA is not expected to investigate or determine whether a criminal incident actually took place. A CSA’s responsibility is a duty to report. All positions designated as CSAs are required to complete an online or in-person training session. For more information concerning the training sessions or CSAs, please contact the University Police Department at (904) 620-2800 or the Office of the General Counsel at (904) 620-2828.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual
misconduct, sexual violence, and child sexual abuse by or against any student,
employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator.

none

Computer and copy machine

03/06/2023

01/18/2023

02/01/2023

Yes

Meghan Hull, 620-5828

DeAnna Irvin, 620-1114

N/A

Applicants must complete an online application, as well as upload supplemental documents, at in order to be considered for this position. Please include three references with your application. Applicants who do not apply online and/or upload all the required documents will not be considered for this position. Once you submit both your completed application and uploaded documents you will receive a confirmation number. Keep the confirmation number for your records. If you have any questions about this position, please contact Meghan Hull at m.hull@unf.edu.