Email Communications Analyst

The University of Notre Dame (ND.jobs) is accepting applications for a Email Communications Analyst.

Applications will be accepted until 3/14/2023.

Do you have a background or interest in technology with a love for communications? Do you have an analytical thought process? Do you enjoy building relationships and learning new things? And would you look forward to welcoming alumni back to campus for signature events such as Reunion Weekend or Football Fridays?
The University of Notre Dame is seeking a detail-oriented, data-driven, and customer-focused individual with a passion for learning new technology to serve in the role of Email Communications Analyst within the Notre Dame Alumni Association's (NDAA) Information Technology team.
The Email Communications Analyst coordinates the building, sending, and analysis of email practices on behalf of the NDAA. This includes coordinating with content providers to develop and send their broadcast communication requests to our community of 200,000 alumni, parents, and friends for both the NDAA and campus partners. Duties also include identifying and reporting key analytics related to our communications, researching and outlining methods to improve effectiveness, helping manage our alumni email system, and participating in NDAA-sponsored events.
Essential Duties and Responsibilities:

• Email Campaigns: Manage the end-to-end development and delivery process for broadcast communications within the NDAA, which includes capturing the requests, scheduling and coordinating with content providers, building email messages using NDAA tools, preparing recipient lists, sending the messages, and tracking message statistics and analytics.
• Best Practices and Process Improvement: Capture base practices related to communications lifecycles and provide consulting support to the NDAA team and campus partners.
• Data Analysis and Reporting: Identify and develop useful analytics related to NDAA communications to help improve their effectiveness and improve future messaging.
• End User and Volunteer Admin and Support: Along with NDAA IT Team members, Provide limited Tier 1 support, responding to incidents and service requests related to NDAA services including, but not limited to myNotreDame and Google.
• And More: Engage in signature NDAA activities such as Reunion, NDAA board meetings, Leadership Conference, Football Fridays, etc.

Our talented team, hybrid schedule option, and support for your personal and professional priorities makes this role a perfect match for you!
We encourage anyone with interest to apply, even if you don't have all of the skills mentioned above. We welcome and encourage those with diverse backgrounds and experiences whose talents elevate our work and foster an inclusive experience for everyone who cares for Notre Dame. As you work to directly support the mission of Notre Dame, we are working to support you. To learn more about working at the University of Notre Dame, from our inclusive environment, professional growth opportunities, and outstanding benefits programs (including our amazing 403B, educational benefits, and health programs), visit our HR Homepage to learn more.




Minimum Qualifications:

• Bachelors degree or equivalent relevant experience in a related field
• Understanding and use of basic to advanced principles, theories and practices related to broadcast email messages
• Interpersonal & communication skills, demonstrating strong written and verbal communication skills, and use of persuasion and negotiation to build consensus and cooperation
• Ability to organize in order to complete numerous assignments, set priorities, and oversee completion of assignments for self and others
• Detail oriented with a demonstrated ability to ensure precision and accuracy in work product
• Must be legally authorized to work in the United States

Preferred Qualifications:

• Strong working knowledge of HTML and/or web development (experience with responsive design preferred)
• Familiarity with email metrics and analysis

ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education's annual "Great Colleges to Work For" survey...and we are proud of it!

This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.

Equal Opportunity Employment StatementThe University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).

APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S23800. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.




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