Allied Health Programs Student Navigator

Number of Vacancies: 1

Area of Consideration: Open to the Public

Position Status: Full-time, Regular

Pay Plan, Series & Grade: DS0095/08

Salary Range: $76,581- $82,446

Closing Date: September 17, 2023

Location: 5171 South Dakota Avenue NE Washington, DC 20017

Brief Description of Duties

The Student Navigator is responsible for providing professional case management services for students in the Nursing, Allied Health, Life and Physical Sciences division. This includes preparing students to enter the associate degree programs in Nursing, Respiratory Therapy, Mortuary Science, Natural Sciences, and to navigate the students as they matriculate in their respective programs at the University of the District of Columbia Community College (UDC-CC). The Student Navigator provides student support services to help students persist from matriculation to graduation and coordinates their transition to undergraduate programs. The incumbents will establish and maintain partnerships with students and service providers for educational, career, and related program and service needs.

Essential Duties and Responsibilities

Student Support:

• Establishes positive and trusting relationships with students by implementing a case management approach to advising. Develops and maintains collaborative working relationships with the Office of Academic Affairs, Student Success, faculty and staff to facilitate advisement, academic progress review, and implement innovative retention programs and services for new, at-risk and enrolled students.
• Provides academic and career planning to students taking pre- requisite courses required to formally start the Allied Health associate degree programs and to continue tracking the students as they matriculate towards degree completion.
•  Interviews students to gather information to assess service needs; plans and implement special projects and coordinates a variety of department activities and services to better serve and extend existing services to students in the various Allied Health programs at the College. Case management may be inclusive of one-on-one interaction, phone, and/or online advising. 
• Coordinates and provides program introduction meetings, workshops and/or seminars which include developing associated material to promote and inform as they relate to Allied Health student populations.  Coordinates and/or provides supportive services to support academic persistence and success which include developing associated material to promote and inform as they related to Allied Health student populations.
• Adheres to strict student confidentiality guidelines as established under the Family Educational Rights and Privacy Act (FERPA).
• Monitors student progress through intrusive advising, and meet with students on academic progress on an ongoing and intentional basis.
• Works closely with faculty and program coordinators to ensure each student’s successful retention and completion of their degree program.
• Works closely with faculty to identify students who are at-risk of failure and employ intentional and aggressive intervention strategies such as intrusive advising, tutoring, and coaching that help students overcome barriers to matriculation.
• Maintains spreadsheets for students tracking attendance verification, midterm grades, final grades, progression GPA and developing action plans.
• Participates in recruitment activities, registration, drop/add/withdrawal functions, and coordinates new student orientations and/or orientations as they relate to Allied Health’s purpose and services.  

Administration and Coordination

• Maintains a system for tracking students along career and education pathway.
• Maintains a tracking system for student attendance, behavior/performance and academic progress.
• Acts as liaison with external partners and multiple stakeholders (e.g. provides program information packets; off-site activities, attends information sessions, etc.). 
• Gathers and analyzes data and prepares reports related to the assigned student population caseload.
• Facilitates the transition of students from non-credit health courses to credit courses, connecting them with student services, academic and support programs.
• Coordinates services such as child care and transportation that will support student matriculation.
• Attends academic advising trainings, department and division meetings.
• Communicates regularly with key staff at community partner organizations and works collaboratively to develop and strengthen student support network, referrals and recruitment pipeline.
• Develops opportunities for students to gain real-world information and exposure to targeted career pathway.
• Coordinates services with relevant college departments and community agencies.
• Performs related duties as assigned.  

• Master’s degree in Education, Counseling or a related field (Doctorate degree preferred).
• At least four years of experience in student development or academic advisement.
• At least one year working in the coordination of Allied Health Program services.

Information to Applicant

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSCME local 2087 and you may be required to pay an agency service fee through direct payroll deduction.

Employment Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the University of the District of Columbia' s retirement plan (TIAA-CREF).

Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the University of the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Veterans Preference: Applicants claiming veteran's preference must submit official proof at the time of application.
 

Residency Preference: The Residency Preference Amendment Act of 1988, D.C. Law 7-203, created a system in which provides that any applicant for employment in the Career or Educational Services who is a bona fide resident of the District of Columbia may claim a residency reference at the time of application. An applicant selected for an appointment based on District residency will be required to submit no less than eight (8) proofs of bona fide District residency. Bona fide District residency must be maintained from the date of appointment to the position for seven (7) consecutive years. Failure to maintain bona fide District residency for the (7) year period will result in forfeiture of employment.
 

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of any criminal drug statute occurring in the workplace.

Background Investigation: Employment with the University of the District of Columbia is contingent upon a satisfactory background investigation. The determination of a "satisfactory background investigation" is made at the sole discretion of the University of the District of Columbia. The University may refuse to hire a finalist, rescind an offer of employment to a finalist or review and may terminate the employment of a current employee based on the results of a background investigation.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore, if selected for employment a UDC application will be required.

Job Offers: Official Job Offers are made by the University of the District of Columbia, Office of Human Resources Only.

Contact Information: All inquiries related to employment and job applications should be directed to UDC Office of Human Resources at (202) 274-5380.

The University of the District of Columbia is an Equal Opportunity/Affirmative Action institution. Minorities, women, veterans and persons with disabilities are encouraged to apply. For a full version of the University’s EO Policy Statement, please visit: http://www.udc.edu/equal opportunity/.

Salary : $76,581 - $82,446