What are the responsibilities and job description for the HRIS Analyst position at Unum?
Unum is a company of people serving people. As one of the world's leading employee benefits providers and a Fortune 500 company, Unum's financial protection benefits help protect more than 36 million working people and their families from the financial impact of illness or injury. Unum's three distinct, but similarly focused US businesses – Unum US, Colonial Life, and Starmount Life – are each a market leader in making disability, life, accident, critical illness, dental, and vision insurance accessible in the workplace.
Headquartered in Chattanooga, Tennessee, Unum also has significant US operations in Portland, Maine, - and over 35 field offices nationwide. Colonial Life is headquartered in Columbia, South Carolina with over 40 field offices nationwide. Starmount Life is based in Baton Rouge, Louisiana, and is the dental and vision center of excellence for Unum in the US.
General Summary:
General SummaryThis role is responsible for supporting technology initiatives and projects that span multiple People & Communications disciplines. The individual in this position will participate in cross-functional initiatives to gain increasing system configuration experience, business exposure and knowledge.
Principal Duties and Responsibilities
- Maintain knowledge and expertise of Workday, ServiceNow and other technologies to act as a super user and functional expert for the People & Communications (P&C) department and other internal customers.
- Participate in requirements gathering, testing, and change management associated with upgrades, innovative solutions and enhancements.
- Partner with functional teams on functionality changes, business process updates, configuration, and documentation for Workday, ServiceNow and other technologies.
- Provide first line of support for the People & Communications Technology organization on Tier 3 inquiries from P&C or the business. Escalate issues, themes and trends to teammates as needed.
- Develop technical skills required to configure Workday, ServiceNow and other technologies to support the business. Configure system for necessary changes.
- Partner with P&C and IT to facilitate the testing and troubleshooting of configuration and test data, collaborating with internal P&C Technology and P&C resources and potentially external vendors. Create and maintain new and completed test plans for changes occurring in the system.
- Work with IT and business partners to establish necessary controls and checks to ensure data and system integrity is maintained.
- Support P&C Technology and reporting projects and initiatives that require multiple resources, dependencies and ensure objectives are delivered on time.
- Support the Workday, ServiceNow and other technology release processes to ensure continued effectiveness and integrity of existing solutions.
- Assist in developing and updating process documents for the P&C Technology team.
Job Specifications
- Bachelor’s degree or equivalent experience.
- Minimum of 2-4 years of related HR systems and business analysis experience.
- Develops and administers Human Resources Information Systems while gaining exposure to more complex systems issues in supporting a HR Organization.
- Demonstrated analytical, organizational and problem solving skills.
- Strong organizational, interpersonal, communication and customer service skills.
- Ideally has HR functional experience.
Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Company:
Unum
