Head of Analytics

Upgrade aims to deliver frictionless mobile banking and exceptional value to mainstream consumers. Founded in 2017, Upgrade has already originated over $2.4 billion in consumer credit. Upgrade products are designed to create a new banking experience that seeks to eliminate fees on everyday transactions and offer access to more affordable and responsible credit through cards and loans. In 2 short years 8 million people have already applied for an Upgrade Card or loan. Upgrade is very well funded with $150 million in equity capital. Upgrade has been named a “Best Place to Work in the Bay Area” by the San Francisco Business Times and Silicon Valley Business Journal, and received “Best Company for Women” and “Best Company for Diversity” awards from Comparably. We are looking for new team members who are excited about creating, designing and implementing new and better solutions to join a team of 300 talented and passionate professionals. Come join us if you like to tackle big problems and make a meaningful difference in people's lives. Head of Analytics Upgrade has an incredible opportunity for a passionate leader who supports Upgrade’s mission by ensuring we deliver a great level of service and quality to our customers, stakeholders and team members.The Head of Analytics is a prominent role on the Upgrade Phoenix Service Center leadership team. While our leaders get to wear many hats, your primary responsibility is to lead the business through data sources, reporting and analysis of the Analytics team. Your responsibilities ensure that the business, in its various departments, understands its own health. Ultimately, our team will depend on you to identify opportunities for process improvements, and find levers to push for change where there’s potential for growth.  We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.