Surgical Scheduler

About us

UPMC Hamot Surgery Center, established in 2001, is a freestanding outpatient surgery center located at 200 State St. in Erie, Pa. Our mission is to provide the very best in surgical facilities, technology and equipment in a warm, friendly and caring environment. The Surgery Center is a convenient and state-of-the-art facility for same day surgery procedures.

The scheduling secretary is responsible for the appropriate and accurate scheduling of patients to the center. The versatile individual possesses exceptional customer relation skills and is proficient at keyboarding and data entry.

• Able to proficiently schedule surgical and endoscopic procedures.
• Enters all demographic and billing information accurately and efficiently and in accordance with facility policy and procedure.
• Alerts Director when presenting patient has an outstanding balance before admitting the patient.
• Notifies the Director of Nursing of scheduling conflicts, privileging conflicts, and expiration of physician license/DEA after scheduling case but prior to surgery day.
• Notifies facility staff of cancellations and/or added cases.
• Notifies Director of Nursing of special messages from the physician's office
• Collaborates with the Biller/Coder when scheduling a self-pay patient so that patient may receive a fee schedule prior to surgery and documents notification in the chart.
• Alerts the Director when procedures are not approved by payor contract prior to surgical date.
• Is tactful, poised, pleasant and diplomatic, exhibiting positive, professional demeanor to peers, patients and physicians.
• Flexible and versatile to daily starts times, assignment changes along with ability to function effectively in stressful situations.
• Prioritize duties and responsibilities
• Works with the Director or Nursing to adjust schedule for maximum patient, physician and staff efficiency.
• Works with Coder/Biller to ensure verification/precertification of insurance.
• Other duties as assigned

UPMC Hamot Surgery Center provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $51,499.00 - $55,210.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Are you proficient in medical terminology?
• Are you familiar and comfortable using computer software applications to include windows with MS Word and Xcel a plus

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 2 years (Preferred)
• Computer Skills: 2 years (Preferred)

Work Location: In person