What are the responsibilities and job description for the Unit Secretary / MPCU / Daylight position at UPMC?
Description
Description
Unit Secretary
Full-time, Dayshift
MPCU
AFSCME - Union
Posted: September 22, 2022
This position has a minimum start rate of $13.68.
The Unit Secretary meets the communication needs of the patient/family, departmental staff, and medical staff and prepares and compiles records in the nursing unit. The Unit Secreteary initiates directions from physicians and nursing staff and participates in performance improvement activities. The Unit Secretary maintains regulatory agency requirements, nursing, and hospital policies and procedures, and standards.
Responsibilities:
- Assures the delivery of the interdepartmental mail and patients' mail and flowers by alerting them of the arrival.
- Supports unit-based Continuous Performance Improvement (CPI) activities by actively participating in the CPI Process.
- Understands the special needs of consumers with co-occurring disorders (mental health and substance abuse) and utilizes appropriate assessment and intervention techniques
- Completes ongoing age-specific competency validation via defined mechanisms.
- Obtains information for records and assists in the transfer of patients by preparing records for other facilities.
- Answers the telephone promptly and courteously and maintains free-flowing and accurate communications. Takes and delivers messages promptly.
- Greets and assists patients, families, visitors, co-workers, physicians, and other Hospital personnel. Responsible for unlocking and securing the door to the unit on the arrival of same and registering visitors.
- Processes requests for patient services from other departments as required.
- Assists during emergencies such as crises on the unit, cardiac arrest, disaster, etc. by thorough knowledge of own role.
- Attends unit staff meetings.
- Responsible for ordering all forms, keeping them up to date, and distributing as needed.
- Assembles and records patient information on charts, files, laboratory and x-ray reports on patient charts, and checks discharge charts for completeness.
- Functions as a unit receptionist and coordinates clerical tasks essential to the operation of the unit.
- Maintains patient records including labeling, incorporating appropriate forms, ensuring completion, overseeing general appearance, and monitoring their location.
- Maintains a satisfactory physical environment for the patient by reporting potential safety hazards and needed repairs to appropriate personnel.
Qualifications
- High School Diploma or GED required
- A completion of a medical secretary program is preferred
- Experience as a unit secretary or medical office secretary is preferred
- Must satisfactorily pass the medical terminology exam administered by the Education Department of Altoona Regional Health System within the orientation period
Licensure, Certifications, and Clearances:
- Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
COVID-19 Vaccination Information
Individuals hired into this role must comply with UPMC's COVID vaccination requirements upon beginning employment with UPMC. Refer to the COVID-19 Vaccination Information section at the top of this page to learn more.